(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Finish on time
Progress chasing within a week of submitting a claim
Needed to use big word
Customer refers to you as a pet name (eg, darling, sweetheart)
Customer forgets to hang up
Sit in ready for over 3 minutes
More than 6 kids on the record
You wake customer up
Hijacked case before 12pm
Customer fails security
Customer blames you for their lack of payment
Customer swears at you
Customer doesn't qualify for ep after requests
Customer under 20 years old
Customer complains about wait
Customer is in the bathroom
Odd child name
Missed FTNAE deadline
Customer complains about timescale
Cold transfer from another department
Customer puts you on hold
Change complaint into non complaint
Third party calls with customer there to go through security
