(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Finish on time
Change complaint into non complaint
Customer fails security
Cold transfer from another department
Customer swears at you
Customer under 20 years old
Progress chasing within a week of submitting a claim
Odd child name
Customer complains about wait
More than 6 kids on the record
Customer over 60 years old
Customer forgets to hang up
Call drops
Needed to use big word
Hijacked case before 12pm
Customer wants payment today
Customer is driving
You wake customer up
Third party calls with customer there to go through security
Customer uses phonetic alphabet used correctly
Sit in ready for over 3 minutes
Missed FTNAE deadline
Customer doesn't qualify for ep after requests
Customer refers to you as a pet name (eg, darling, sweetheart)
