This bingo card has a free space and 24 words: CALLER DOESN’T HAVE MEMBER INFORMATION FOR HIPAA VERIFICATION, CALLER STATES THEIR “SYSTEM/ COMPUTER IS SLOW TODAY”, CALLER REMEMBERS YOU, CALLER IS A MEMBER, CALLERS NAME STARTS WITH A ‘G’, CALLER SAYS THANK YOU MORE THAN ONCE, RECEIVED A TRANSFER FROM CHC, YOU PLACE AN OUTBOUND CALL AND RECEIVE VOICEMAIL, SENT INFORMATION TO CALLER VIA EMAIL, CALLER SAYS “I RECEVED A CALL FROM THIS NUMBER…”, ROBOT CALL, YOU HEAR A DOG BARK IN THE BACKGROUND, CALLER HAS OVER 10 MEMBERS THEY WANT TO DISCUSS, STATIC FILLED CONNECTION, YOU WERE CALLED THE WRONG NAME, CALLER’S NAME STARTS WITH A ‘B’, CALLER ENDS CALL STATING THEY WILL CALL BACK, CALLER SAYS, “CAN YOU SPELL THAT FOR ME?”, OFFERED TO CREATE AN EAP AUTHORZATION FOR A CALLER, CALLER IS FROM ALASKA, MADE CALLER LAUGH, YOU HEAR A TV IN THE BACKGROUND, YOU HAVE TO TRANSFER YOUR CALLER and CALLER SAID “WOW”.
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