This bingo card has a free space and 27 words: Be proactive in anticipating others’ needs and initiate actions to meet those needs, Communicate with the appropriate person(s) if at risk of not meeting a commitment, Assume good intent and ask for clarification when needed, Follow meeting management best practices; Have a set agenda, be on time, clarify next steps, Identify my own areas of development and seek opportunities for growth, Provide remarkable healthcare and services that honor each person’s beliefs and values, Involve patients in decisions around their care and involve team members in decisions that impact their work, When I see something, I say something; speak up about concerns, ask questions, offer suggestions and solutions, Forgive myself and others; learn from mistakes, Be willing to try new things, Demonstrate antiracism by actively looking for and acting on inequities in my workstreams and behaviors, Have an open mindset to learn from and understand other’s world view, Engage in personal growth through DEI learning and education, Interrupt any form of discriminatory behaviors including microaggressions, Acknowledge others within 10 feet and offer a warm greeting within 5 feet, Build rapport and trust by speaking in a pleasant, caring, and sincere tone of voice; maintain a calm, unhurried pace, Show empathy and compassion when acknowledging others’ emotions, Use professional communication in all forms (verbal, email, WebEx messaging, text messaging, etc.), Ask open-ended questions to consider others’ ideas and perspectives, Be humble and keep an open mind in the moment, Treat everyone with kindness and respect, Remain present in conversations; actively listen, reflect and use teach back to confirm understanding, In meetings, limit distractions, and excuse myself if my attention is needed elsewhere, Support and inspire others to pursue learning opportunities, Stay positive and work toward solutions, especially when challenges arise, Value all roles equally and appreciate what every person brings to the team and Thoughtfully recognize others (in person, Hi-5s, thank you notes, huddles, meetings, etc.).
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