Customer Experience Week Bingo

Customer Experience Week Bingo Card
Preview

This bingo card has a free space and 24 words: Insured Compliment, Claimant Compliment, 5 NPS survey, 5 3rd party survey, 5 available calls in 1 day, Return voicemail under 1 hour, Showed Empathy, Collaborated with MRR, Completed Coverage & Liability under 24 hours, Assisted a teammate on a 024, Settled a DOV, Remediated a customer complaint, Settled a COLL TL under 7 days, 3 way call with Copart, Used a translator to communicate with a customer, Overcome a request for a field task, 360 follow up post ECD, Explained intermediate rental to a claimant, No voicemails in 1 day, Entire team NOT on the daily 024 contact email, Got a recorded statement for a teammate, 100% Referral Hub Usage for the day, no RONAs for the week and 024 85% for the week.

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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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