Service Design Bingo

Service Design Bingo Card
Preview

This bingo card has a free space and 24 words: Experienced a Service Nightmare, Service Blueprint, Noticed a Service Pain Point, Ideation, Felt Delighted by a Personal Touch, Thought Like a User, Ethnography, Had to Repeat Information Multiple Times, Prototype, User Centered, Experienced Long Wait Times for Help, Journey Map, Encountered a Cumbersome Sign-Up or Registration Process, Stakeholder Map, Qualitative Research, Experienced a Service That Anticipated Your Needs, Empathy, Pain Point, JTBD (Job to be done), Noticed an Improvement Based on Customer Feedback, Silo, Quantitative Research, Persona and Struggled with Service Accessibility.

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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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