(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Ideation
Felt Delighted by a Personal Touch
Pain Point
Experienced a Service That Anticipated Your Needs
Empathy
Noticed an Improvement Based on Customer Feedback
Struggled with Service Accessibility
Encountered a Cumbersome Sign-Up or Registration Process
