(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Prototype
Persona
Journey Map
Ideation
Empathy
Pain Point
Experienced a Service Nightmare
Silo
Experienced Long Wait Times for Help
Stakeholder Map
Thought Like a User
Qualitative Research
Quantitative Research
Experienced a Service That Anticipated Your Needs
JTBD (Job to be done)
Struggled with Service Accessibility
Service Blueprint
Noticed a Service Pain Point
Encountered a Cumbersome Sign-Up or Registration Process