This bingo card has a free space and 48 words: Why is my bill so high?, Am I still on (insert assistance)?, Did my LIHEAP/HEAP grant come in yet?, I pay my bill every month so why does it say I'm past due?, Hey do I owe anything on an old acct I don't remember the address of?, What's my customer number?, Why am I getting double billed for you and another company?, I never asked for (insert supplier) to be on my bill!, Get me your supervisor/manager!, You've been so wonderful/helpful! Thank you!, I'm moving in (insert the completely wrong address here), Why can't you tell me what my address is? I gave you my name!, Yes thank you for your help, ok bye. *hangs up as you try to ask PA sat*, I'm satisfied with you but not the call., I'm going to report you to the BBB or my local utility commission!, Is this the phone/water/cable company?, I know I was calling PCAP and you picked up! :), Can I get a refund for when my power was out?, Happy holidays!, What's my balance?, Do you offer rebates for (insert here)?, I don't care if their rate is lower I only want to stay with First Energy., Well can't you take my credit card pmt?, Free!, You're so hard to get a hold of!, *kids screaming in the background of call*, What's my acct #?, Your automated system is absolutely terrible!, Why can't I start service in someone else's name?, Your robot will only take the full amt and not what I want to pay!, Is your website broken?, TV being up to 100000% "I can't hear you! I'm hard of hearing!", I don't understand these PCAP changes., Something is wrong with my meter!, There's no way I use that much electricity!, *on your 18th explanation* I still don't understand. You make no sense., Can't I pay in person?, I think I got someone else's bill., Why do I have a disconnection notice?, You never sent me notice before turning off my power!, I have kids, you can't turn me off., You can pay my bill for me! Hahaha :), Do you know you work for criminals?, Why is there a fee for card?, You mean I can't use my card # as a checking acct#?, *bill not printed yet* I didn't get my bill!, I'm so glad you speak English! and I see you're not from my state because you asked me for my state..
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