Do you offerrebates for(inserthere)?Why am Igetting doublebilled for youand anothercompany?I'm moving in(insert thecompletelywrongaddress here)I never askedfor (insertsupplier) tobe on my bill!Why can't youtell me whatmy addressis? I gave youmy name!I havekids, youcan't turnme off.Well can'tyou takemy creditcard pmt?Am I still on(insertassistance)?Yes thank youfor your help,ok bye. *hangsup as you tryto ask PA sat*Why isthere afee forcard?Why do Ihave adisconnectionnotice?Can I get arefund forwhen mypower wasout?Did myLIHEAP/HEAPgrant come inyet?You mean Ican't use mycard # as acheckingacct#?*on your 18thexplanation* Istill don'tunderstand.You make nosense.Your robotwill only takethe full amtand not whatI want to pay!I know I wascalling PCAPand youpicked up! :)You canpay mybill for me!Hahaha :)Is this thephone/water/cablecompany?I don'tunderstandthese PCAPchanges.What'smyacct #?What'smybalance?Get me yoursupervisor/manager!*kidsscreaming inthebackgroundof call*I think Igotsomeoneelse's bill.There's noway I usethat muchelectricity!Hey do I oweanything on anold acct I don'tremember theaddress of?You've been sowonderful/helpful!Thank you!TV being upto 100000%"I can't hearyou! I'm hardof hearing!"I'm satisfiedwith you butnot the call.I'm soglad youspeakEnglish!Yourautomatedsystem isabsolutelyterrible!I don't care iftheir rate islower I onlywant to staywith FirstEnergy.I pay my billevery monthso why doesit say I'mpast due?I'm going toreport you tothe BBB ormy local utilitycommission!Free!Happyholidays!I see you'renot from mystate becauseyou asked mefor my state.Do youknow youwork forcriminals?Somethingis wrongwith mymeter!*bill notprintedyet* I didn'tget my bill!You neversent menotice beforeturning offmy power!Why ismy billso high?What's mycustomernumber?Why can't Istart servicein someoneelse's name?Can't Ipay inperson?You're sohard toget a holdof!Is yourwebsitebroken?Do you offerrebates for(inserthere)?Why am Igetting doublebilled for youand anothercompany?I'm moving in(insert thecompletelywrongaddress here)I never askedfor (insertsupplier) tobe on my bill!Why can't youtell me whatmy addressis? I gave youmy name!I havekids, youcan't turnme off.Well can'tyou takemy creditcard pmt?Am I still on(insertassistance)?Yes thank youfor your help,ok bye. *hangsup as you tryto ask PA sat*Why isthere afee forcard?Why do Ihave adisconnectionnotice?Can I get arefund forwhen mypower wasout?Did myLIHEAP/HEAPgrant come inyet?You mean Ican't use mycard # as acheckingacct#?*on your 18thexplanation* Istill don'tunderstand.You make nosense.Your robotwill only takethe full amtand not whatI want to pay!I know I wascalling PCAPand youpicked up! :)You canpay mybill for me!Hahaha :)Is this thephone/water/cablecompany?I don'tunderstandthese PCAPchanges.What'smyacct #?What'smybalance?Get me yoursupervisor/manager!*kidsscreaming inthebackgroundof call*I think Igotsomeoneelse's bill.There's noway I usethat muchelectricity!Hey do I oweanything on anold acct I don'tremember theaddress of?You've been sowonderful/helpful!Thank you!TV being upto 100000%"I can't hearyou! I'm hardof hearing!"I'm satisfiedwith you butnot the call.I'm soglad youspeakEnglish!Yourautomatedsystem isabsolutelyterrible!I don't care iftheir rate islower I onlywant to staywith FirstEnergy.I pay my billevery monthso why doesit say I'mpast due?I'm going toreport you tothe BBB ormy local utilitycommission!Free!Happyholidays!I see you'renot from mystate becauseyou asked mefor my state.Do youknow youwork forcriminals?Somethingis wrongwith mymeter!*bill notprintedyet* I didn'tget my bill!You neversent menotice beforeturning offmy power!Why ismy billso high?What's mycustomernumber?Why can't Istart servicein someoneelse's name?Can't Ipay inperson?You're sohard toget a holdof!Is yourwebsitebroken?

Slow Call Day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Do you offer rebates for (insert here)?
  2. Why am I getting double billed for you and another company?
  3. I'm moving in (insert the completely wrong address here)
  4. I never asked for (insert supplier) to be on my bill!
  5. Why can't you tell me what my address is? I gave you my name!
  6. I have kids, you can't turn me off.
  7. Well can't you take my credit card pmt?
  8. Am I still on (insert assistance)?
  9. Yes thank you for your help, ok bye. *hangs up as you try to ask PA sat*
  10. Why is there a fee for card?
  11. Why do I have a disconnection notice?
  12. Can I get a refund for when my power was out?
  13. Did my LIHEAP/HEAP grant come in yet?
  14. You mean I can't use my card # as a checking acct#?
  15. *on your 18th explanation* I still don't understand. You make no sense.
  16. Your robot will only take the full amt and not what I want to pay!
  17. I know I was calling PCAP and you picked up! :)
  18. You can pay my bill for me! Hahaha :)
  19. Is this the phone/water/cable company?
  20. I don't understand these PCAP changes.
  21. What's my acct #?
  22. What's my balance?
  23. Get me your supervisor/manager!
  24. *kids screaming in the background of call*
  25. I think I got someone else's bill.
  26. There's no way I use that much electricity!
  27. Hey do I owe anything on an old acct I don't remember the address of?
  28. You've been so wonderful/helpful! Thank you!
  29. TV being up to 100000% "I can't hear you! I'm hard of hearing!"
  30. I'm satisfied with you but not the call.
  31. I'm so glad you speak English!
  32. Your automated system is absolutely terrible!
  33. I don't care if their rate is lower I only want to stay with First Energy.
  34. I pay my bill every month so why does it say I'm past due?
  35. I'm going to report you to the BBB or my local utility commission!
  36. Free!
  37. Happy holidays!
  38. I see you're not from my state because you asked me for my state.
  39. Do you know you work for criminals?
  40. Something is wrong with my meter!
  41. *bill not printed yet* I didn't get my bill!
  42. You never sent me notice before turning off my power!
  43. Why is my bill so high?
  44. What's my customer number?
  45. Why can't I start service in someone else's name?
  46. Can't I pay in person?
  47. You're so hard to get a hold of!
  48. Is your website broken?