TV being upto 100000%"I can't hearyou! I'm hardof hearing!"There's noway I usethat muchelectricity!I'm going toreport you tothe BBB ormy local utilitycommission!Hey do I oweanything on anold acct I don'tremember theaddress of?Why isthere afee forcard?*on your 18thexplanation* Istill don'tunderstand.You make nosense.Did myLIHEAP/HEAPgrant come inyet?I'm soglad youspeakEnglish!Get me yoursupervisor/manager!Why do Ihave adisconnectionnotice?You mean Ican't use mycard # as acheckingacct#?I think Igotsomeoneelse's bill.I don't care iftheir rate islower I onlywant to staywith FirstEnergy.Why can't youtell me whatmy addressis? I gave youmy name!Yes thank youfor your help,ok bye. *hangsup as you tryto ask PA sat*Free!Yourautomatedsystem isabsolutelyterrible!Why can't Istart servicein someoneelse's name?What'smyacct #?Is this thephone/water/cablecompany?I'm moving in(insert thecompletelywrongaddress here)Well can'tyou takemy creditcard pmt?Do youknow youwork forcriminals?What'smybalance?I pay my billevery monthso why doesit say I'mpast due?You've been sowonderful/helpful!Thank you!Somethingis wrongwith mymeter!What's mycustomernumber?*bill notprintedyet* I didn'tget my bill!I never askedfor (insertsupplier) tobe on my bill!I'm satisfiedwith you butnot the call.*kidsscreaming inthebackgroundof call*Happyholidays!Your robotwill only takethe full amtand not whatI want to pay!You're sohard toget a holdof!Why ismy billso high?Why am Igetting doublebilled for youand anothercompany?I know I wascalling PCAPand youpicked up! :)Am I still on(insertassistance)?I havekids, youcan't turnme off.Do you offerrebates for(inserthere)?Is yourwebsitebroken?You canpay mybill for me!Hahaha :)Can't Ipay inperson?You neversent menotice beforeturning offmy power!I don'tunderstandthese PCAPchanges.Can I get arefund forwhen mypower wasout?I see you'renot from mystate becauseyou asked mefor my state.TV being upto 100000%"I can't hearyou! I'm hardof hearing!"There's noway I usethat muchelectricity!I'm going toreport you tothe BBB ormy local utilitycommission!Hey do I oweanything on anold acct I don'tremember theaddress of?Why isthere afee forcard?*on your 18thexplanation* Istill don'tunderstand.You make nosense.Did myLIHEAP/HEAPgrant come inyet?I'm soglad youspeakEnglish!Get me yoursupervisor/manager!Why do Ihave adisconnectionnotice?You mean Ican't use mycard # as acheckingacct#?I think Igotsomeoneelse's bill.I don't care iftheir rate islower I onlywant to staywith FirstEnergy.Why can't youtell me whatmy addressis? I gave youmy name!Yes thank youfor your help,ok bye. *hangsup as you tryto ask PA sat*Free!Yourautomatedsystem isabsolutelyterrible!Why can't Istart servicein someoneelse's name?What'smyacct #?Is this thephone/water/cablecompany?I'm moving in(insert thecompletelywrongaddress here)Well can'tyou takemy creditcard pmt?Do youknow youwork forcriminals?What'smybalance?I pay my billevery monthso why doesit say I'mpast due?You've been sowonderful/helpful!Thank you!Somethingis wrongwith mymeter!What's mycustomernumber?*bill notprintedyet* I didn'tget my bill!I never askedfor (insertsupplier) tobe on my bill!I'm satisfiedwith you butnot the call.*kidsscreaming inthebackgroundof call*Happyholidays!Your robotwill only takethe full amtand not whatI want to pay!You're sohard toget a holdof!Why ismy billso high?Why am Igetting doublebilled for youand anothercompany?I know I wascalling PCAPand youpicked up! :)Am I still on(insertassistance)?I havekids, youcan't turnme off.Do you offerrebates for(inserthere)?Is yourwebsitebroken?You canpay mybill for me!Hahaha :)Can't Ipay inperson?You neversent menotice beforeturning offmy power!I don'tunderstandthese PCAPchanges.Can I get arefund forwhen mypower wasout?I see you'renot from mystate becauseyou asked mefor my state.

Slow Call Day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. TV being up to 100000% "I can't hear you! I'm hard of hearing!"
  2. There's no way I use that much electricity!
  3. I'm going to report you to the BBB or my local utility commission!
  4. Hey do I owe anything on an old acct I don't remember the address of?
  5. Why is there a fee for card?
  6. *on your 18th explanation* I still don't understand. You make no sense.
  7. Did my LIHEAP/HEAP grant come in yet?
  8. I'm so glad you speak English!
  9. Get me your supervisor/manager!
  10. Why do I have a disconnection notice?
  11. You mean I can't use my card # as a checking acct#?
  12. I think I got someone else's bill.
  13. I don't care if their rate is lower I only want to stay with First Energy.
  14. Why can't you tell me what my address is? I gave you my name!
  15. Yes thank you for your help, ok bye. *hangs up as you try to ask PA sat*
  16. Free!
  17. Your automated system is absolutely terrible!
  18. Why can't I start service in someone else's name?
  19. What's my acct #?
  20. Is this the phone/water/cable company?
  21. I'm moving in (insert the completely wrong address here)
  22. Well can't you take my credit card pmt?
  23. Do you know you work for criminals?
  24. What's my balance?
  25. I pay my bill every month so why does it say I'm past due?
  26. You've been so wonderful/helpful! Thank you!
  27. Something is wrong with my meter!
  28. What's my customer number?
  29. *bill not printed yet* I didn't get my bill!
  30. I never asked for (insert supplier) to be on my bill!
  31. I'm satisfied with you but not the call.
  32. *kids screaming in the background of call*
  33. Happy holidays!
  34. Your robot will only take the full amt and not what I want to pay!
  35. You're so hard to get a hold of!
  36. Why is my bill so high?
  37. Why am I getting double billed for you and another company?
  38. I know I was calling PCAP and you picked up! :)
  39. Am I still on (insert assistance)?
  40. I have kids, you can't turn me off.
  41. Do you offer rebates for (insert here)?
  42. Is your website broken?
  43. You can pay my bill for me! Hahaha :)
  44. Can't I pay in person?
  45. You never sent me notice before turning off my power!
  46. I don't understand these PCAP changes.
  47. Can I get a refund for when my power was out?
  48. I see you're not from my state because you asked me for my state.