Hey do I oweanything on anold acct I don'tremember theaddress of?Can I get arefund forwhen mypower wasout?I'm moving in(insert thecompletelywrongaddress here)Why can't youtell me whatmy addressis? I gave youmy name!You've been sowonderful/helpful!Thank you!What'smyacct #?*kidsscreaming inthebackgroundof call*Free!I'm soglad youspeakEnglish!Do you offerrebates for(inserthere)?You neversent menotice beforeturning offmy power!I havekids, youcan't turnme off.*on your 18thexplanation* Istill don'tunderstand.You make nosense.Am I still on(insertassistance)?Get me yoursupervisor/manager!Yourautomatedsystem isabsolutelyterrible!What'smybalance?Well can'tyou takemy creditcard pmt?Your robotwill only takethe full amtand not whatI want to pay!I don't care iftheir rate islower I onlywant to staywith FirstEnergy.Do youknow youwork forcriminals?Somethingis wrongwith mymeter!I'm going toreport you tothe BBB ormy local utilitycommission!Did myLIHEAP/HEAPgrant come inyet?Happyholidays!You mean Ican't use mycard # as acheckingacct#?I know I wascalling PCAPand youpicked up! :)What's mycustomernumber?There's noway I usethat muchelectricity!Why can't Istart servicein someoneelse's name?Can't Ipay inperson?Why ismy billso high?I see you'renot from mystate becauseyou asked mefor my state.You canpay mybill for me!Hahaha :)I pay my billevery monthso why doesit say I'mpast due?I never askedfor (insertsupplier) tobe on my bill!Is yourwebsitebroken?You're sohard toget a holdof!I'm satisfiedwith you butnot the call.Why am Igetting doublebilled for youand anothercompany?TV being upto 100000%"I can't hearyou! I'm hardof hearing!"*bill notprintedyet* I didn'tget my bill!Yes thank youfor your help,ok bye. *hangsup as you tryto ask PA sat*I don'tunderstandthese PCAPchanges.Why isthere afee forcard?I think Igotsomeoneelse's bill.Is this thephone/water/cablecompany?Why do Ihave adisconnectionnotice?Hey do I oweanything on anold acct I don'tremember theaddress of?Can I get arefund forwhen mypower wasout?I'm moving in(insert thecompletelywrongaddress here)Why can't youtell me whatmy addressis? I gave youmy name!You've been sowonderful/helpful!Thank you!What'smyacct #?*kidsscreaming inthebackgroundof call*Free!I'm soglad youspeakEnglish!Do you offerrebates for(inserthere)?You neversent menotice beforeturning offmy power!I havekids, youcan't turnme off.*on your 18thexplanation* Istill don'tunderstand.You make nosense.Am I still on(insertassistance)?Get me yoursupervisor/manager!Yourautomatedsystem isabsolutelyterrible!What'smybalance?Well can'tyou takemy creditcard pmt?Your robotwill only takethe full amtand not whatI want to pay!I don't care iftheir rate islower I onlywant to staywith FirstEnergy.Do youknow youwork forcriminals?Somethingis wrongwith mymeter!I'm going toreport you tothe BBB ormy local utilitycommission!Did myLIHEAP/HEAPgrant come inyet?Happyholidays!You mean Ican't use mycard # as acheckingacct#?I know I wascalling PCAPand youpicked up! :)What's mycustomernumber?There's noway I usethat muchelectricity!Why can't Istart servicein someoneelse's name?Can't Ipay inperson?Why ismy billso high?I see you'renot from mystate becauseyou asked mefor my state.You canpay mybill for me!Hahaha :)I pay my billevery monthso why doesit say I'mpast due?I never askedfor (insertsupplier) tobe on my bill!Is yourwebsitebroken?You're sohard toget a holdof!I'm satisfiedwith you butnot the call.Why am Igetting doublebilled for youand anothercompany?TV being upto 100000%"I can't hearyou! I'm hardof hearing!"*bill notprintedyet* I didn'tget my bill!Yes thank youfor your help,ok bye. *hangsup as you tryto ask PA sat*I don'tunderstandthese PCAPchanges.Why isthere afee forcard?I think Igotsomeoneelse's bill.Is this thephone/water/cablecompany?Why do Ihave adisconnectionnotice?

Slow Call Day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hey do I owe anything on an old acct I don't remember the address of?
  2. Can I get a refund for when my power was out?
  3. I'm moving in (insert the completely wrong address here)
  4. Why can't you tell me what my address is? I gave you my name!
  5. You've been so wonderful/helpful! Thank you!
  6. What's my acct #?
  7. *kids screaming in the background of call*
  8. Free!
  9. I'm so glad you speak English!
  10. Do you offer rebates for (insert here)?
  11. You never sent me notice before turning off my power!
  12. I have kids, you can't turn me off.
  13. *on your 18th explanation* I still don't understand. You make no sense.
  14. Am I still on (insert assistance)?
  15. Get me your supervisor/manager!
  16. Your automated system is absolutely terrible!
  17. What's my balance?
  18. Well can't you take my credit card pmt?
  19. Your robot will only take the full amt and not what I want to pay!
  20. I don't care if their rate is lower I only want to stay with First Energy.
  21. Do you know you work for criminals?
  22. Something is wrong with my meter!
  23. I'm going to report you to the BBB or my local utility commission!
  24. Did my LIHEAP/HEAP grant come in yet?
  25. Happy holidays!
  26. You mean I can't use my card # as a checking acct#?
  27. I know I was calling PCAP and you picked up! :)
  28. What's my customer number?
  29. There's no way I use that much electricity!
  30. Why can't I start service in someone else's name?
  31. Can't I pay in person?
  32. Why is my bill so high?
  33. I see you're not from my state because you asked me for my state.
  34. You can pay my bill for me! Hahaha :)
  35. I pay my bill every month so why does it say I'm past due?
  36. I never asked for (insert supplier) to be on my bill!
  37. Is your website broken?
  38. You're so hard to get a hold of!
  39. I'm satisfied with you but not the call.
  40. Why am I getting double billed for you and another company?
  41. TV being up to 100000% "I can't hear you! I'm hard of hearing!"
  42. *bill not printed yet* I didn't get my bill!
  43. Yes thank you for your help, ok bye. *hangs up as you try to ask PA sat*
  44. I don't understand these PCAP changes.
  45. Why is there a fee for card?
  46. I think I got someone else's bill.
  47. Is this the phone/water/cable company?
  48. Why do I have a disconnection notice?