What'smybalance?I never askedfor (insertsupplier) tobe on my bill!I don'tunderstandthese PCAPchanges.Do youknow youwork forcriminals?I'm soglad youspeakEnglish!Why can't Istart servicein someoneelse's name?I think Igotsomeoneelse's bill.*on your 18thexplanation* Istill don'tunderstand.You make nosense.I'm going toreport you tothe BBB ormy local utilitycommission!There's noway I usethat muchelectricity!Well can'tyou takemy creditcard pmt?I'm moving in(insert thecompletelywrongaddress here)Your robotwill only takethe full amtand not whatI want to pay!I don't care iftheir rate islower I onlywant to staywith FirstEnergy.Why do Ihave adisconnectionnotice?Am I still on(insertassistance)?*kidsscreaming inthebackgroundof call*Can't Ipay inperson?I'm satisfiedwith you butnot the call.Free!I see you'renot from mystate becauseyou asked mefor my state.Yourautomatedsystem isabsolutelyterrible!Can I get arefund forwhen mypower wasout?Why isthere afee forcard?Happyholidays!What's mycustomernumber?Why can't youtell me whatmy addressis? I gave youmy name!I pay my billevery monthso why doesit say I'mpast due?TV being upto 100000%"I can't hearyou! I'm hardof hearing!"You've been sowonderful/helpful!Thank you!Do you offerrebates for(inserthere)?You neversent menotice beforeturning offmy power!Is yourwebsitebroken?Why am Igetting doublebilled for youand anothercompany?Hey do I oweanything on anold acct I don'tremember theaddress of?*bill notprintedyet* I didn'tget my bill!You mean Ican't use mycard # as acheckingacct#?Yes thank youfor your help,ok bye. *hangsup as you tryto ask PA sat*You canpay mybill for me!Hahaha :)I know I wascalling PCAPand youpicked up! :)Somethingis wrongwith mymeter!What'smyacct #?Why ismy billso high?You're sohard toget a holdof!Is this thephone/water/cablecompany?Get me yoursupervisor/manager!Did myLIHEAP/HEAPgrant come inyet?I havekids, youcan't turnme off.What'smybalance?I never askedfor (insertsupplier) tobe on my bill!I don'tunderstandthese PCAPchanges.Do youknow youwork forcriminals?I'm soglad youspeakEnglish!Why can't Istart servicein someoneelse's name?I think Igotsomeoneelse's bill.*on your 18thexplanation* Istill don'tunderstand.You make nosense.I'm going toreport you tothe BBB ormy local utilitycommission!There's noway I usethat muchelectricity!Well can'tyou takemy creditcard pmt?I'm moving in(insert thecompletelywrongaddress here)Your robotwill only takethe full amtand not whatI want to pay!I don't care iftheir rate islower I onlywant to staywith FirstEnergy.Why do Ihave adisconnectionnotice?Am I still on(insertassistance)?*kidsscreaming inthebackgroundof call*Can't Ipay inperson?I'm satisfiedwith you butnot the call.Free!I see you'renot from mystate becauseyou asked mefor my state.Yourautomatedsystem isabsolutelyterrible!Can I get arefund forwhen mypower wasout?Why isthere afee forcard?Happyholidays!What's mycustomernumber?Why can't youtell me whatmy addressis? I gave youmy name!I pay my billevery monthso why doesit say I'mpast due?TV being upto 100000%"I can't hearyou! I'm hardof hearing!"You've been sowonderful/helpful!Thank you!Do you offerrebates for(inserthere)?You neversent menotice beforeturning offmy power!Is yourwebsitebroken?Why am Igetting doublebilled for youand anothercompany?Hey do I oweanything on anold acct I don'tremember theaddress of?*bill notprintedyet* I didn'tget my bill!You mean Ican't use mycard # as acheckingacct#?Yes thank youfor your help,ok bye. *hangsup as you tryto ask PA sat*You canpay mybill for me!Hahaha :)I know I wascalling PCAPand youpicked up! :)Somethingis wrongwith mymeter!What'smyacct #?Why ismy billso high?You're sohard toget a holdof!Is this thephone/water/cablecompany?Get me yoursupervisor/manager!Did myLIHEAP/HEAPgrant come inyet?I havekids, youcan't turnme off.

Slow Call Day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What's my balance?
  2. I never asked for (insert supplier) to be on my bill!
  3. I don't understand these PCAP changes.
  4. Do you know you work for criminals?
  5. I'm so glad you speak English!
  6. Why can't I start service in someone else's name?
  7. I think I got someone else's bill.
  8. *on your 18th explanation* I still don't understand. You make no sense.
  9. I'm going to report you to the BBB or my local utility commission!
  10. There's no way I use that much electricity!
  11. Well can't you take my credit card pmt?
  12. I'm moving in (insert the completely wrong address here)
  13. Your robot will only take the full amt and not what I want to pay!
  14. I don't care if their rate is lower I only want to stay with First Energy.
  15. Why do I have a disconnection notice?
  16. Am I still on (insert assistance)?
  17. *kids screaming in the background of call*
  18. Can't I pay in person?
  19. I'm satisfied with you but not the call.
  20. Free!
  21. I see you're not from my state because you asked me for my state.
  22. Your automated system is absolutely terrible!
  23. Can I get a refund for when my power was out?
  24. Why is there a fee for card?
  25. Happy holidays!
  26. What's my customer number?
  27. Why can't you tell me what my address is? I gave you my name!
  28. I pay my bill every month so why does it say I'm past due?
  29. TV being up to 100000% "I can't hear you! I'm hard of hearing!"
  30. You've been so wonderful/helpful! Thank you!
  31. Do you offer rebates for (insert here)?
  32. You never sent me notice before turning off my power!
  33. Is your website broken?
  34. Why am I getting double billed for you and another company?
  35. Hey do I owe anything on an old acct I don't remember the address of?
  36. *bill not printed yet* I didn't get my bill!
  37. You mean I can't use my card # as a checking acct#?
  38. Yes thank you for your help, ok bye. *hangs up as you try to ask PA sat*
  39. You can pay my bill for me! Hahaha :)
  40. I know I was calling PCAP and you picked up! :)
  41. Something is wrong with my meter!
  42. What's my acct #?
  43. Why is my bill so high?
  44. You're so hard to get a hold of!
  45. Is this the phone/water/cable company?
  46. Get me your supervisor/manager!
  47. Did my LIHEAP/HEAP grant come in yet?
  48. I have kids, you can't turn me off.