Do youknow youwork forcriminals?You mean Ican't use mycard # as acheckingacct#?Why ismy billso high?Do you offerrebates for(inserthere)?Why isthere afee forcard?Hey do I oweanything on anold acct I don'tremember theaddress of?Get me yoursupervisor/manager!I'm soglad youspeakEnglish!*on your 18thexplanation* Istill don'tunderstand.You make nosense.Happyholidays!Your robotwill only takethe full amtand not whatI want to pay!Somethingis wrongwith mymeter!Why can't Istart servicein someoneelse's name?Is this thephone/water/cablecompany?Why do Ihave adisconnectionnotice?Yes thank youfor your help,ok bye. *hangsup as you tryto ask PA sat*I don'tunderstandthese PCAPchanges.You canpay mybill for me!Hahaha :)I know I wascalling PCAPand youpicked up! :)TV being upto 100000%"I can't hearyou! I'm hardof hearing!"Why am Igetting doublebilled for youand anothercompany?There's noway I usethat muchelectricity!I never askedfor (insertsupplier) tobe on my bill!What'smyacct #?I pay my billevery monthso why doesit say I'mpast due?Did myLIHEAP/HEAPgrant come inyet?Is yourwebsitebroken?Am I still on(insertassistance)?You're sohard toget a holdof!Well can'tyou takemy creditcard pmt?I'm going toreport you tothe BBB ormy local utilitycommission!You neversent menotice beforeturning offmy power!Free!Yourautomatedsystem isabsolutelyterrible!I'm satisfiedwith you butnot the call.I think Igotsomeoneelse's bill.Why can't youtell me whatmy addressis? I gave youmy name!What'smybalance?I havekids, youcan't turnme off.Can I get arefund forwhen mypower wasout?I'm moving in(insert thecompletelywrongaddress here)I don't care iftheir rate islower I onlywant to staywith FirstEnergy.*bill notprintedyet* I didn'tget my bill!*kidsscreaming inthebackgroundof call*Can't Ipay inperson?What's mycustomernumber?You've been sowonderful/helpful!Thank you!I see you'renot from mystate becauseyou asked mefor my state.Do youknow youwork forcriminals?You mean Ican't use mycard # as acheckingacct#?Why ismy billso high?Do you offerrebates for(inserthere)?Why isthere afee forcard?Hey do I oweanything on anold acct I don'tremember theaddress of?Get me yoursupervisor/manager!I'm soglad youspeakEnglish!*on your 18thexplanation* Istill don'tunderstand.You make nosense.Happyholidays!Your robotwill only takethe full amtand not whatI want to pay!Somethingis wrongwith mymeter!Why can't Istart servicein someoneelse's name?Is this thephone/water/cablecompany?Why do Ihave adisconnectionnotice?Yes thank youfor your help,ok bye. *hangsup as you tryto ask PA sat*I don'tunderstandthese PCAPchanges.You canpay mybill for me!Hahaha :)I know I wascalling PCAPand youpicked up! :)TV being upto 100000%"I can't hearyou! I'm hardof hearing!"Why am Igetting doublebilled for youand anothercompany?There's noway I usethat muchelectricity!I never askedfor (insertsupplier) tobe on my bill!What'smyacct #?I pay my billevery monthso why doesit say I'mpast due?Did myLIHEAP/HEAPgrant come inyet?Is yourwebsitebroken?Am I still on(insertassistance)?You're sohard toget a holdof!Well can'tyou takemy creditcard pmt?I'm going toreport you tothe BBB ormy local utilitycommission!You neversent menotice beforeturning offmy power!Free!Yourautomatedsystem isabsolutelyterrible!I'm satisfiedwith you butnot the call.I think Igotsomeoneelse's bill.Why can't youtell me whatmy addressis? I gave youmy name!What'smybalance?I havekids, youcan't turnme off.Can I get arefund forwhen mypower wasout?I'm moving in(insert thecompletelywrongaddress here)I don't care iftheir rate islower I onlywant to staywith FirstEnergy.*bill notprintedyet* I didn'tget my bill!*kidsscreaming inthebackgroundof call*Can't Ipay inperson?What's mycustomernumber?You've been sowonderful/helpful!Thank you!I see you'renot from mystate becauseyou asked mefor my state.

Slow Call Day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Do you know you work for criminals?
  2. You mean I can't use my card # as a checking acct#?
  3. Why is my bill so high?
  4. Do you offer rebates for (insert here)?
  5. Why is there a fee for card?
  6. Hey do I owe anything on an old acct I don't remember the address of?
  7. Get me your supervisor/manager!
  8. I'm so glad you speak English!
  9. *on your 18th explanation* I still don't understand. You make no sense.
  10. Happy holidays!
  11. Your robot will only take the full amt and not what I want to pay!
  12. Something is wrong with my meter!
  13. Why can't I start service in someone else's name?
  14. Is this the phone/water/cable company?
  15. Why do I have a disconnection notice?
  16. Yes thank you for your help, ok bye. *hangs up as you try to ask PA sat*
  17. I don't understand these PCAP changes.
  18. You can pay my bill for me! Hahaha :)
  19. I know I was calling PCAP and you picked up! :)
  20. TV being up to 100000% "I can't hear you! I'm hard of hearing!"
  21. Why am I getting double billed for you and another company?
  22. There's no way I use that much electricity!
  23. I never asked for (insert supplier) to be on my bill!
  24. What's my acct #?
  25. I pay my bill every month so why does it say I'm past due?
  26. Did my LIHEAP/HEAP grant come in yet?
  27. Is your website broken?
  28. Am I still on (insert assistance)?
  29. You're so hard to get a hold of!
  30. Well can't you take my credit card pmt?
  31. I'm going to report you to the BBB or my local utility commission!
  32. You never sent me notice before turning off my power!
  33. Free!
  34. Your automated system is absolutely terrible!
  35. I'm satisfied with you but not the call.
  36. I think I got someone else's bill.
  37. Why can't you tell me what my address is? I gave you my name!
  38. What's my balance?
  39. I have kids, you can't turn me off.
  40. Can I get a refund for when my power was out?
  41. I'm moving in (insert the completely wrong address here)
  42. I don't care if their rate is lower I only want to stay with First Energy.
  43. *bill not printed yet* I didn't get my bill!
  44. *kids screaming in the background of call*
  45. Can't I pay in person?
  46. What's my customer number?
  47. You've been so wonderful/helpful! Thank you!
  48. I see you're not from my state because you asked me for my state.