I see you'renot from mystate becauseyou asked mefor my state.I'm going toreport you tothe BBB ormy local utilitycommission!I don'tunderstandthese PCAPchanges.I havekids, youcan't turnme off.What's mycustomernumber?Do you offerrebates for(inserthere)?Why isthere afee forcard?Why ismy billso high?Yourautomatedsystem isabsolutelyterrible!*on your 18thexplanation* Istill don'tunderstand.You make nosense.I'm moving in(insert thecompletelywrongaddress here)Is this thephone/water/cablecompany?Why am Igetting doublebilled for youand anothercompany?*kidsscreaming inthebackgroundof call*Am I still on(insertassistance)?You're sohard toget a holdof!Do youknow youwork forcriminals?Is yourwebsitebroken?Hey do I oweanything on anold acct I don'tremember theaddress of?What'smybalance?Well can'tyou takemy creditcard pmt?I never askedfor (insertsupplier) tobe on my bill!Get me yoursupervisor/manager!Can't Ipay inperson?Can I get arefund forwhen mypower wasout?I don't care iftheir rate islower I onlywant to staywith FirstEnergy.Why can't Istart servicein someoneelse's name?What'smyacct #?You've been sowonderful/helpful!Thank you!Yes thank youfor your help,ok bye. *hangsup as you tryto ask PA sat*Why can't youtell me whatmy addressis? I gave youmy name!*bill notprintedyet* I didn'tget my bill!There's noway I usethat muchelectricity!Did myLIHEAP/HEAPgrant come inyet?Your robotwill only takethe full amtand not whatI want to pay!You canpay mybill for me!Hahaha :)I'm satisfiedwith you butnot the call.Free!I pay my billevery monthso why doesit say I'mpast due?TV being upto 100000%"I can't hearyou! I'm hardof hearing!"Somethingis wrongwith mymeter!You neversent menotice beforeturning offmy power!Why do Ihave adisconnectionnotice?I'm soglad youspeakEnglish!You mean Ican't use mycard # as acheckingacct#?I think Igotsomeoneelse's bill.I know I wascalling PCAPand youpicked up! :)Happyholidays!I see you'renot from mystate becauseyou asked mefor my state.I'm going toreport you tothe BBB ormy local utilitycommission!I don'tunderstandthese PCAPchanges.I havekids, youcan't turnme off.What's mycustomernumber?Do you offerrebates for(inserthere)?Why isthere afee forcard?Why ismy billso high?Yourautomatedsystem isabsolutelyterrible!*on your 18thexplanation* Istill don'tunderstand.You make nosense.I'm moving in(insert thecompletelywrongaddress here)Is this thephone/water/cablecompany?Why am Igetting doublebilled for youand anothercompany?*kidsscreaming inthebackgroundof call*Am I still on(insertassistance)?You're sohard toget a holdof!Do youknow youwork forcriminals?Is yourwebsitebroken?Hey do I oweanything on anold acct I don'tremember theaddress of?What'smybalance?Well can'tyou takemy creditcard pmt?I never askedfor (insertsupplier) tobe on my bill!Get me yoursupervisor/manager!Can't Ipay inperson?Can I get arefund forwhen mypower wasout?I don't care iftheir rate islower I onlywant to staywith FirstEnergy.Why can't Istart servicein someoneelse's name?What'smyacct #?You've been sowonderful/helpful!Thank you!Yes thank youfor your help,ok bye. *hangsup as you tryto ask PA sat*Why can't youtell me whatmy addressis? I gave youmy name!*bill notprintedyet* I didn'tget my bill!There's noway I usethat muchelectricity!Did myLIHEAP/HEAPgrant come inyet?Your robotwill only takethe full amtand not whatI want to pay!You canpay mybill for me!Hahaha :)I'm satisfiedwith you butnot the call.Free!I pay my billevery monthso why doesit say I'mpast due?TV being upto 100000%"I can't hearyou! I'm hardof hearing!"Somethingis wrongwith mymeter!You neversent menotice beforeturning offmy power!Why do Ihave adisconnectionnotice?I'm soglad youspeakEnglish!You mean Ican't use mycard # as acheckingacct#?I think Igotsomeoneelse's bill.I know I wascalling PCAPand youpicked up! :)Happyholidays!

Slow Call Day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I see you're not from my state because you asked me for my state.
  2. I'm going to report you to the BBB or my local utility commission!
  3. I don't understand these PCAP changes.
  4. I have kids, you can't turn me off.
  5. What's my customer number?
  6. Do you offer rebates for (insert here)?
  7. Why is there a fee for card?
  8. Why is my bill so high?
  9. Your automated system is absolutely terrible!
  10. *on your 18th explanation* I still don't understand. You make no sense.
  11. I'm moving in (insert the completely wrong address here)
  12. Is this the phone/water/cable company?
  13. Why am I getting double billed for you and another company?
  14. *kids screaming in the background of call*
  15. Am I still on (insert assistance)?
  16. You're so hard to get a hold of!
  17. Do you know you work for criminals?
  18. Is your website broken?
  19. Hey do I owe anything on an old acct I don't remember the address of?
  20. What's my balance?
  21. Well can't you take my credit card pmt?
  22. I never asked for (insert supplier) to be on my bill!
  23. Get me your supervisor/manager!
  24. Can't I pay in person?
  25. Can I get a refund for when my power was out?
  26. I don't care if their rate is lower I only want to stay with First Energy.
  27. Why can't I start service in someone else's name?
  28. What's my acct #?
  29. You've been so wonderful/helpful! Thank you!
  30. Yes thank you for your help, ok bye. *hangs up as you try to ask PA sat*
  31. Why can't you tell me what my address is? I gave you my name!
  32. *bill not printed yet* I didn't get my bill!
  33. There's no way I use that much electricity!
  34. Did my LIHEAP/HEAP grant come in yet?
  35. Your robot will only take the full amt and not what I want to pay!
  36. You can pay my bill for me! Hahaha :)
  37. I'm satisfied with you but not the call.
  38. Free!
  39. I pay my bill every month so why does it say I'm past due?
  40. TV being up to 100000% "I can't hear you! I'm hard of hearing!"
  41. Something is wrong with my meter!
  42. You never sent me notice before turning off my power!
  43. Why do I have a disconnection notice?
  44. I'm so glad you speak English!
  45. You mean I can't use my card # as a checking acct#?
  46. I think I got someone else's bill.
  47. I know I was calling PCAP and you picked up! :)
  48. Happy holidays!