Can I get arefund forwhen mypower wasout?I havekids, youcan't turnme off.Can't Ipay inperson?I think Igotsomeoneelse's bill.I don'tunderstandthese PCAPchanges.Why do Ihave adisconnectionnotice?Am I still on(insertassistance)?Why ismy billso high?Your robotwill only takethe full amtand not whatI want to pay!Yourautomatedsystem isabsolutelyterrible!I'm soglad youspeakEnglish!Free!Do you offerrebates for(inserthere)?You mean Ican't use mycard # as acheckingacct#?Did myLIHEAP/HEAPgrant come inyet?TV being upto 100000%"I can't hearyou! I'm hardof hearing!"Why can't youtell me whatmy addressis? I gave youmy name!I'm going toreport you tothe BBB ormy local utilitycommission!I don't care iftheir rate islower I onlywant to staywith FirstEnergy.Somethingis wrongwith mymeter!Hey do I oweanything on anold acct I don'tremember theaddress of?I'm satisfiedwith you butnot the call.I know I wascalling PCAPand youpicked up! :)There's noway I usethat muchelectricity!Get me yoursupervisor/manager!You've been sowonderful/helpful!Thank you!Happyholidays!You canpay mybill for me!Hahaha :)Why am Igetting doublebilled for youand anothercompany?*kidsscreaming inthebackgroundof call*You neversent menotice beforeturning offmy power!Is yourwebsitebroken?You're sohard toget a holdof!I'm moving in(insert thecompletelywrongaddress here)*bill notprintedyet* I didn'tget my bill!I pay my billevery monthso why doesit say I'mpast due?Yes thank youfor your help,ok bye. *hangsup as you tryto ask PA sat*What's mycustomernumber?*on your 18thexplanation* Istill don'tunderstand.You make nosense.I never askedfor (insertsupplier) tobe on my bill!What'smyacct #?What'smybalance?Do youknow youwork forcriminals?Why isthere afee forcard?I see you'renot from mystate becauseyou asked mefor my state.Well can'tyou takemy creditcard pmt?Why can't Istart servicein someoneelse's name?Is this thephone/water/cablecompany?Can I get arefund forwhen mypower wasout?I havekids, youcan't turnme off.Can't Ipay inperson?I think Igotsomeoneelse's bill.I don'tunderstandthese PCAPchanges.Why do Ihave adisconnectionnotice?Am I still on(insertassistance)?Why ismy billso high?Your robotwill only takethe full amtand not whatI want to pay!Yourautomatedsystem isabsolutelyterrible!I'm soglad youspeakEnglish!Free!Do you offerrebates for(inserthere)?You mean Ican't use mycard # as acheckingacct#?Did myLIHEAP/HEAPgrant come inyet?TV being upto 100000%"I can't hearyou! I'm hardof hearing!"Why can't youtell me whatmy addressis? I gave youmy name!I'm going toreport you tothe BBB ormy local utilitycommission!I don't care iftheir rate islower I onlywant to staywith FirstEnergy.Somethingis wrongwith mymeter!Hey do I oweanything on anold acct I don'tremember theaddress of?I'm satisfiedwith you butnot the call.I know I wascalling PCAPand youpicked up! :)There's noway I usethat muchelectricity!Get me yoursupervisor/manager!You've been sowonderful/helpful!Thank you!Happyholidays!You canpay mybill for me!Hahaha :)Why am Igetting doublebilled for youand anothercompany?*kidsscreaming inthebackgroundof call*You neversent menotice beforeturning offmy power!Is yourwebsitebroken?You're sohard toget a holdof!I'm moving in(insert thecompletelywrongaddress here)*bill notprintedyet* I didn'tget my bill!I pay my billevery monthso why doesit say I'mpast due?Yes thank youfor your help,ok bye. *hangsup as you tryto ask PA sat*What's mycustomernumber?*on your 18thexplanation* Istill don'tunderstand.You make nosense.I never askedfor (insertsupplier) tobe on my bill!What'smyacct #?What'smybalance?Do youknow youwork forcriminals?Why isthere afee forcard?I see you'renot from mystate becauseyou asked mefor my state.Well can'tyou takemy creditcard pmt?Why can't Istart servicein someoneelse's name?Is this thephone/water/cablecompany?

Slow Call Day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Can I get a refund for when my power was out?
  2. I have kids, you can't turn me off.
  3. Can't I pay in person?
  4. I think I got someone else's bill.
  5. I don't understand these PCAP changes.
  6. Why do I have a disconnection notice?
  7. Am I still on (insert assistance)?
  8. Why is my bill so high?
  9. Your robot will only take the full amt and not what I want to pay!
  10. Your automated system is absolutely terrible!
  11. I'm so glad you speak English!
  12. Free!
  13. Do you offer rebates for (insert here)?
  14. You mean I can't use my card # as a checking acct#?
  15. Did my LIHEAP/HEAP grant come in yet?
  16. TV being up to 100000% "I can't hear you! I'm hard of hearing!"
  17. Why can't you tell me what my address is? I gave you my name!
  18. I'm going to report you to the BBB or my local utility commission!
  19. I don't care if their rate is lower I only want to stay with First Energy.
  20. Something is wrong with my meter!
  21. Hey do I owe anything on an old acct I don't remember the address of?
  22. I'm satisfied with you but not the call.
  23. I know I was calling PCAP and you picked up! :)
  24. There's no way I use that much electricity!
  25. Get me your supervisor/manager!
  26. You've been so wonderful/helpful! Thank you!
  27. Happy holidays!
  28. You can pay my bill for me! Hahaha :)
  29. Why am I getting double billed for you and another company?
  30. *kids screaming in the background of call*
  31. You never sent me notice before turning off my power!
  32. Is your website broken?
  33. You're so hard to get a hold of!
  34. I'm moving in (insert the completely wrong address here)
  35. *bill not printed yet* I didn't get my bill!
  36. I pay my bill every month so why does it say I'm past due?
  37. Yes thank you for your help, ok bye. *hangs up as you try to ask PA sat*
  38. What's my customer number?
  39. *on your 18th explanation* I still don't understand. You make no sense.
  40. I never asked for (insert supplier) to be on my bill!
  41. What's my acct #?
  42. What's my balance?
  43. Do you know you work for criminals?
  44. Why is there a fee for card?
  45. I see you're not from my state because you asked me for my state.
  46. Well can't you take my credit card pmt?
  47. Why can't I start service in someone else's name?
  48. Is this the phone/water/cable company?