This bingo card has 25 words: Active Listening, Validate Feelings, Empathy Statements, Set Boundaries, Use Positive Language, Deep Breething, Remain Calm, Clarify Issues, Offer Solutions, Summarize & Confirm, Apologize, Reflective Listening, Use a Calm & Steady Tone, Ask Open-Ended Questions, Empower, Avoid Arguments, Time-Out Strategy, Show Appreciation, Agree with Facts, Provide Choices, Use "I" statments, Decrease Volume & Tone, Be Patient, Reassure and Use Caller's name.
BEHAVIOR MODIFICATION | Conflict Resolution | De Escalation Skills | Accepting NO | Boys Town Bingo
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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