This bingo card has a free space and 24 words: What is design thinking?, Why should healthcare providers listen to patient feedback?, What is a pain point?, What is the purpose of service design?, What does "iterative process" mean?, What is a touchpoint in healthcare?, How can AI tools assist in healthcare?, What is customer experience (CX)?, What does "stakeholder" mean in healthcare?, What is a user persona?, Why is feedback important?, Why is it important to understand customer needs?, What does empathy mean in design thinking?, What is health literacy?, What role does communication play in healthcare?, What is a prototype?, How can empathy improve patient care?, What is the benefit of understanding cultural competence in healthcare?, How can you gather information about patient experiences?, What does accessibility mean in healthcare services?, How can surveys help improve services?, What is a common method for generating ideas in a group?, Why is personalization important in healthcare? and How can technology help in healthcare?.
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