Life Events Call Bingo

Life Events Call Bingo Card
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This bingo card has a free space and 24 words: Representative transfers caller to another line of business., Representative transfers caller to assigned case owner, Representative creates a new Life Events case in Pega, Caller is already an existing originator on an existing Life Events case., The mortgage account is paid in full., Representative provided the call monitoring and recording disclaimer., Caller is notifying us of the death of the customer on the account., Caller wants a check to be reissued in their name or the estates name., Caller wants to have a letter resent to them., Caller is faxing over documents today., Caller is already authorized on the MEM1 screen in MSP, Caller is requesting payment assistance., Caller wants to sell the property or rent it out., Representative needed to call the Language Line., Representative needs to call Agent Assist., Caller advises they are only in charge of the estate or trust with no ownership interest., Caller is from Florida., Caller is from Iowa., Caller is from Texas., Representative receives a complaint., The account is in active foreclosure., Representative filled out the SII/OIP information form., Representative completed the standardized review to send a packet. and Caller advises they received the property through a divorce from the customer..

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