(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Caller advises they received the property through a divorce from the customer.
Caller wants to have a letter resent to them.
Caller is notifying us of the death of the customer on the account.
Representative filled out the SII/OIP information form.
Representative transfers caller to assigned case owner
Caller is from Iowa.
Caller is from Florida.
Caller is already an existing originator on an existing Life Events case.
Caller is faxing over documents today.
Representative completed the standardized review to send a packet.
Caller is from Texas.
Representative needs to call Agent Assist.
Caller is already authorized on the MEM1 screen in MSP
The mortgage account is paid in full.
The account is in active foreclosure.
Representative transfers caller to another line of business.
Representative provided the call monitoring and recording disclaimer.
Caller advises they are only in charge of the estate or trust with no ownership interest.
Representative receives a complaint.
Representative creates a new Life Events case in Pega
Representative needed to call the Language Line.
Caller is requesting payment assistance.
Caller wants to sell the property or rent it out.
Caller wants a check to be reissued in their name or the estates name.
