(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Caller wants to have a letter resent to them.
Caller is already authorized on the MEM1 screen in MSP
Caller is from Iowa.
Representative needs to call Agent Assist.
The account is in active foreclosure.
Representative completed the standardized review to send a packet.
Caller is already an existing originator on an existing Life Events case.
The mortgage account is paid in full.
Representative filled out the SII/OIP information form.
Caller is requesting payment assistance.
Caller is faxing over documents today.
Caller is from Florida.
Representative provided the call monitoring and recording disclaimer.
Representative transfers caller to assigned case owner
Representative transfers caller to another line of business.
Caller is notifying us of the death of the customer on the account.
Caller is from Texas.
Caller wants to sell the property or rent it out.
Caller advises they are only in charge of the estate or trust with no ownership interest.
Representative creates a new Life Events case in Pega
Caller wants a check to be reissued in their name or the estates name.
Representative needed to call the Language Line.
Caller advises they received the property through a divorce from the customer.
