This bingo card has 36 words: Calls Wrong office, Can I just walk in?, I've been a pt here for X years, You speak spanish?, Refuses to wear mask, Asks for your name, Kids yelling in background, Expired insurance, Has to check their schedule, Pt arrives >15 mins late, Pt arrives >45 mins early, Pt on their phone while checking in, PT w/ copay they say they don't have, Asks how much longer it will be?, Hangs up on you, Asks for manager, Can't understand pt at all on phone, Asks if we received the referral, Free!, Pt states they are flexible with time- Can't do time offered, *pt tries to talk to you while you're on phone*, I know you're busy *tells life story*, Asks you to call their insurance, I have to call you back, Can i speak with a nurse?, Comes in late- goes straight for bathroom, Refuses to do paperwork, Hands in blank forms, Why do you need my ID?, Why do you need my insurance card?, Can you send me a bill?, Can i talk to Dr without being seen?, Calls provider by first name, Comes in for appt (not scheduled), Comes to drop off forms and Comes to pick something up.
Medical Front Desk | N/S Front Desk BINGO | COENT-PSR Bingo | ROC-PSR Bingo | ROC-PSR Bingo
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