(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Hands in blank forms
Pt arrives >45 mins early
Can i speak with a nurse?
Asks you to call their insurance
PT w/ copay they say they don't have
Pt arrives >15 mins late
Why do you need my insurance card?
I have to call you back
Asks if we received the referral
Can I just walk in?
Has to check their schedule
Why do you need my ID?
Can't understand pt at all on phone
Expired insurance
I know you're busy *tells life story*
Comes in for appt (not scheduled)
Refuses to wear mask
Comes in late- goes straight for bathroom
Calls Wrong office
Asks for manager
Free!
Comes to drop off forms
Calls provider by first name
Asks for your name
Pt states they are flexible with time- Can't do time offered
