(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I've been a pt here for X years
Calls Wrong office
Calls provider by first name
Can I just walk in?
Pt arrives >15 mins late
Has to check their schedule
Pt on their phone while checking in
Expired insurance
Hangs up on you
You speak spanish?
Asks you to call their insurance
Comes to drop off forms
Can i speak with a nurse?
Kids yelling in background
Can i talk to Dr without being seen?
I have to call you back
Refuses to do paperwork
Why do you need my insurance card?
*pt tries to talk to you while you're on phone*
Comes to pick something up
Pt states they are flexible with time- Can't do time offered