(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Refuses to do paperwork
Asks for your name
Comes to drop off forms
Pt arrives >15 mins late
Can i speak with a nurse?
Why do you need my insurance card?
You speak spanish?
*pt tries to talk to you while you're on phone*
Refuses to wear mask
Can you send me a bill?
Expired insurance
Comes in late- goes straight for bathroom
Asks how much longer it will be?
Kids yelling in background
PT w/ copay they say they don't have
Why do you need my ID?
Hands in blank forms
Hangs up on you
I know you're busy *tells life story*
Can't understand pt at all on phone
I've been a pt here for X years
Pt arrives >45 mins early
Asks if we received the referral
Calls provider by first name
Comes in for appt (not scheduled)
Asks for manager
Comes to pick something up
Pt states they are flexible with time- Can't do time offered
