(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Pt on their phone while checking in
Asks you to call their insurance
I know you're busy *tells life story*
Why do you need my insurance card?
Kids yelling in background
Expired insurance
Comes to drop off forms
Can't understand pt at all on phone
Hands in blank forms
Asks how much longer it will be?
Can i speak with a nurse?
Comes to pick something up
Why do you need my ID?
Asks for manager
Free!
Can i talk to Dr without being seen?
I have to call you back
Can you send me a bill?
Calls provider by first name
Hangs up on you
Comes in for appt (not scheduled)
Pt arrives >45 mins early
You speak spanish?
PT w/ copay they say they don't have
Refuses to wear mask
Pt arrives >15 mins late
Has to check their schedule
Calls Wrong office
Refuses to do paperwork
Comes in late- goes straight for bathroom
Asks for your name
Pt states they are flexible with time- Can't do time offered
