(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Asks for your name
Calls Wrong office
Can I just walk in?
Hands in blank forms
Asks if we received the referral
Refuses to do paperwork
Comes in for appt (not scheduled)
Can you send me a bill?
Pt arrives >45 mins early
Comes to drop off forms
Refuses to wear mask
Asks you to call their insurance
Asks for manager
*pt tries to talk to you while you're on phone*
Asks how much longer it will be?
Why do you need my insurance card?
Why do you need my ID?
Expired insurance
Can i speak with a nurse?
Can i talk to Dr without being seen?
Comes in late- goes straight for bathroom
I know you're busy *tells life story*
Hangs up on you
Pt on their phone while checking in
Pt arrives >15 mins late
Kids yelling in background
Comes to pick something up
Calls provider by first name
Free!
PT w/ copay they say they don't have
Pt states they are flexible with time- Can't do time offered
