(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Why do you need my insurance card?
Comes to pick something up
Comes to drop off forms
I have to call you back
Asks for manager
Asks if we received the referral
Refuses to wear mask
Can i talk to Dr without being seen?
Can't understand pt at all on phone
Pt arrives >45 mins early
*pt tries to talk to you while you're on phone*
Hands in blank forms
Why do you need my ID?
Asks how much longer it will be?
You speak spanish?
I know you're busy *tells life story*
Has to check their schedule
Asks you to call their insurance
Can I just walk in?
Calls provider by first name
Refuses to do paperwork
Expired insurance
I've been a pt here for X years
Can you send me a bill?
Comes in late- goes straight for bathroom
Pt arrives >15 mins late
PT w/ copay they say they don't have
Kids yelling in background
Asks for your name
Free!
Calls Wrong office
Pt on their phone while checking in
Comes in for appt (not scheduled)
Hangs up on you
Can i speak with a nurse?
Pt states they are flexible with time- Can't do time offered
