This bingo card has 30 images and 36 words: Sat ready for over 3 min, United Healthcare insurance, Rude patient, Patient using mail order pharmacy, Updated demographics, Have weekend plans, DOB 1/1, Free!, Scheduled multiple patients in 1 call, Lead messaged in big group chat, you or patient brings up the weather, Pharmacy needing verification, Pt asking for referral somewhere outside of mayo clinic, Message to care team about earlier appt, got pt in the same day clinic on the same day they called, Cancellation with no reschedule, Schedule in August, Pt's spouse calling on behalf of them, Patient name starting with same letter of my name, No email on file, Scheduled a post hosp follow up from Rochester, Medication needing PA, Transfer to infusion, Patient lives in same town as you, Patient needing to be seen for skin concern, Phone call longer than 15 min, Patient canceling appt happening in less than 30min, Patient needing to be seen for ear pain, Schedule in radiology, Call back request, Gave fax #, Patient refuses triage, Transcribed orders, 0% no shows, Transfer to JV scheduling line and Patient asks to speak to PCP directly.
Small Valentines 2/14/2025 | Bingo 2/28/2025 | Bingo 1/17/2025 | Bingo 1/31/2025 | Bingo 12/13/2024
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