Patient asksto speak toPCP directlyDOB1/1Patientlives insame townas yougot pt in thesame dayclinic on thesame daythey calledPatientcanceling appthappening inless than30minRudepatientPhonecall longerthan 15minScheduledmultiplepatients in1 callyou orpatientbrings upthe weather0% noshowsFree!Sat readyfor over 3minPt's spousecalling onbehalf ofthemLeadmessagedin biggroup chatCallbackrequestPatientnamestarting withsame letterof my namePatientneeding tobe seen forskin concernHaveweekendplansPharmacyneedingverificationSchedulein AugustPatientrefusestriageTransfertoinfusionPatientusing mailorderpharmacyTranscribedordersTransfer toJVschedulinglineUpdateddemographicsUnitedHealthcareinsuranceNoemailon filePatientneeding tobe seen forear painMedicationneedingPAMessage tocare teamaboutearlier apptCancellationwith norescheduleGavefax #Pt asking forreferralsomewhereoutside ofmayo clinicScheduleinradiologyScheduled apost hospfollow upfromRochesterPatient asksto speak toPCP directlyDOB1/1Patientlives insame townas yougot pt in thesame dayclinic on thesame daythey calledPatientcanceling appthappening inless than30minRudepatientPhonecall longerthan 15minScheduledmultiplepatients in1 callyou orpatientbrings upthe weather0% noshowsFree!Sat readyfor over 3minPt's spousecalling onbehalf ofthemLeadmessagedin biggroup chatCallbackrequestPatientnamestarting withsame letterof my namePatientneeding tobe seen forskin concernHaveweekendplansPharmacyneedingverificationSchedulein AugustPatientrefusestriageTransfertoinfusionPatientusing mailorderpharmacyTranscribedordersTransfer toJVschedulinglineUpdateddemographicsUnitedHealthcareinsuranceNoemailon filePatientneeding tobe seen forear painMedicationneedingPAMessage tocare teamaboutearlier apptCancellationwith norescheduleGavefax #Pt asking forreferralsomewhereoutside ofmayo clinicScheduleinradiologyScheduled apost hospfollow upfromRochester

Axel's B-day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient asks to speak to PCP directly
  2. DOB 1/1
  3. Patient lives in same town as you
  4. got pt in the same day clinic on the same day they called
  5. Patient canceling appt happening in less than 30min
  6. Rude patient
  7. Phone call longer than 15 min
  8. Scheduled multiple patients in 1 call
  9. you or patient brings up the weather
  10. 0% no shows
  11. Free!
  12. Sat ready for over 3 min
  13. Pt's spouse calling on behalf of them
  14. Lead messaged in big group chat
  15. Call back request
  16. Patient name starting with same letter of my name
  17. Patient needing to be seen for skin concern
  18. Have weekend plans
  19. Pharmacy needing verification
  20. Schedule in August
  21. Patient refuses triage
  22. Transfer to infusion
  23. Patient using mail order pharmacy
  24. Transcribed orders
  25. Transfer to JV scheduling line
  26. Updated demographics
  27. United Healthcare insurance
  28. No email on file
  29. Patient needing to be seen for ear pain
  30. Medication needing PA
  31. Message to care team about earlier appt
  32. Cancellation with no reschedule
  33. Gave fax #
  34. Pt asking for referral somewhere outside of mayo clinic
  35. Schedule in radiology
  36. Scheduled a post hosp follow up from Rochester