Patientlives insame townas yougot pt in thesame dayclinic on thesame daythey calledUnitedHealthcareinsuranceGavefax #Patientnamestarting withsame letterof my namePt's spousecalling onbehalf ofthemTransfertoinfusionRudepatientTranscribedordersLeadmessagedin biggroup chatDOB1/1Haveweekendplans0% noshowsMedicationneedingPAPhonecall longerthan 15minUpdateddemographicsPt asking forreferralsomewhereoutside ofmayo clinicPatientneeding tobe seen forear painyou orpatientbrings upthe weatherCancellationwith norescheduleScheduled apost hospfollow upfromRochesterSat readyfor over 3minScheduledmultiplepatients in1 callPatientrefusestriageFree!Schedulein AugustPatientusing mailorderpharmacyPatientneeding tobe seen forskin concernScheduleinradiologyMessage tocare teamaboutearlier apptCallbackrequestNoemailon filePharmacyneedingverificationPatientcanceling appthappening inless than30minTransfer toJVschedulinglinePatient asksto speak toPCP directlyPatientlives insame townas yougot pt in thesame dayclinic on thesame daythey calledUnitedHealthcareinsuranceGavefax #Patientnamestarting withsame letterof my namePt's spousecalling onbehalf ofthemTransfertoinfusionRudepatientTranscribedordersLeadmessagedin biggroup chatDOB1/1Haveweekendplans0% noshowsMedicationneedingPAPhonecall longerthan 15minUpdateddemographicsPt asking forreferralsomewhereoutside ofmayo clinicPatientneeding tobe seen forear painyou orpatientbrings upthe weatherCancellationwith norescheduleScheduled apost hospfollow upfromRochesterSat readyfor over 3minScheduledmultiplepatients in1 callPatientrefusestriageFree!Schedulein AugustPatientusing mailorderpharmacyPatientneeding tobe seen forskin concernScheduleinradiologyMessage tocare teamaboutearlier apptCallbackrequestNoemailon filePharmacyneedingverificationPatientcanceling appthappening inless than30minTransfer toJVschedulinglinePatient asksto speak toPCP directly

Axel's B-day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient lives in same town as you
  2. got pt in the same day clinic on the same day they called
  3. United Healthcare insurance
  4. Gave fax #
  5. Patient name starting with same letter of my name
  6. Pt's spouse calling on behalf of them
  7. Transfer to infusion
  8. Rude patient
  9. Transcribed orders
  10. Lead messaged in big group chat
  11. DOB 1/1
  12. Have weekend plans
  13. 0% no shows
  14. Medication needing PA
  15. Phone call longer than 15 min
  16. Updated demographics
  17. Pt asking for referral somewhere outside of mayo clinic
  18. Patient needing to be seen for ear pain
  19. you or patient brings up the weather
  20. Cancellation with no reschedule
  21. Scheduled a post hosp follow up from Rochester
  22. Sat ready for over 3 min
  23. Scheduled multiple patients in 1 call
  24. Patient refuses triage
  25. Free!
  26. Schedule in August
  27. Patient using mail order pharmacy
  28. Patient needing to be seen for skin concern
  29. Schedule in radiology
  30. Message to care team about earlier appt
  31. Call back request
  32. No email on file
  33. Pharmacy needing verification
  34. Patient canceling appt happening in less than 30min
  35. Transfer to JV scheduling line
  36. Patient asks to speak to PCP directly