Message tocare teamaboutearlier apptScheduled apost hospfollow upfromRochesterPatientrefusestriageSchedulein AugustTranscribedorders0% noshowsCallbackrequestPhonecall longerthan 15minPatient asksto speak toPCP directlyPharmacyneedingverificationPatientcanceling appthappening inless than30minDOB1/1you orpatientbrings upthe weatherLeadmessagedin biggroup chatPatientnamestarting withsame letterof my nameTransfertoinfusionUnitedHealthcareinsurancePatientneeding tobe seen forskin concernPt's spousecalling onbehalf ofthemMedicationneedingPAUpdateddemographicsPatientlives insame townas youRudepatientCancellationwith norescheduleScheduledmultiplepatients in1 callHaveweekendplansPatientneeding tobe seen forear painNoemailon fileFree!Pt asking forreferralsomewhereoutside ofmayo clinicGavefax #Sat readyfor over 3minScheduleinradiologyTransfer toJVschedulinglinegot pt in thesame dayclinic on thesame daythey calledPatientusing mailorderpharmacyMessage tocare teamaboutearlier apptScheduled apost hospfollow upfromRochesterPatientrefusestriageSchedulein AugustTranscribedorders0% noshowsCallbackrequestPhonecall longerthan 15minPatient asksto speak toPCP directlyPharmacyneedingverificationPatientcanceling appthappening inless than30minDOB1/1you orpatientbrings upthe weatherLeadmessagedin biggroup chatPatientnamestarting withsame letterof my nameTransfertoinfusionUnitedHealthcareinsurancePatientneeding tobe seen forskin concernPt's spousecalling onbehalf ofthemMedicationneedingPAUpdateddemographicsPatientlives insame townas youRudepatientCancellationwith norescheduleScheduledmultiplepatients in1 callHaveweekendplansPatientneeding tobe seen forear painNoemailon fileFree!Pt asking forreferralsomewhereoutside ofmayo clinicGavefax #Sat readyfor over 3minScheduleinradiologyTransfer toJVschedulinglinegot pt in thesame dayclinic on thesame daythey calledPatientusing mailorderpharmacy

Axel's B-day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Message to care team about earlier appt
  2. Scheduled a post hosp follow up from Rochester
  3. Patient refuses triage
  4. Schedule in August
  5. Transcribed orders
  6. 0% no shows
  7. Call back request
  8. Phone call longer than 15 min
  9. Patient asks to speak to PCP directly
  10. Pharmacy needing verification
  11. Patient canceling appt happening in less than 30min
  12. DOB 1/1
  13. you or patient brings up the weather
  14. Lead messaged in big group chat
  15. Patient name starting with same letter of my name
  16. Transfer to infusion
  17. United Healthcare insurance
  18. Patient needing to be seen for skin concern
  19. Pt's spouse calling on behalf of them
  20. Medication needing PA
  21. Updated demographics
  22. Patient lives in same town as you
  23. Rude patient
  24. Cancellation with no reschedule
  25. Scheduled multiple patients in 1 call
  26. Have weekend plans
  27. Patient needing to be seen for ear pain
  28. No email on file
  29. Free!
  30. Pt asking for referral somewhere outside of mayo clinic
  31. Gave fax #
  32. Sat ready for over 3 min
  33. Schedule in radiology
  34. Transfer to JV scheduling line
  35. got pt in the same day clinic on the same day they called
  36. Patient using mail order pharmacy