Phonecall longerthan 15minPatientcanceling appthappening inless than30mingot pt in thesame dayclinic on thesame daythey called0% noshowsPatientrefusestriagePatientnamestarting withsame letterof my nameGavefax #Pt asking forreferralsomewhereoutside ofmayo clinicUnitedHealthcareinsuranceScheduledmultiplepatients in1 callScheduled apost hospfollow upfromRochesterNoemailon fileyou orpatientbrings upthe weatherPharmacyneedingverificationPatientlives insame townas youTransfer toJVschedulinglineCallbackrequestLeadmessagedin biggroup chatUpdateddemographicsPatientneeding tobe seen forear painSchedulein AugustRudepatientPt's spousecalling onbehalf ofthemPatient asksto speak toPCP directlyMedicationneedingPAMessage tocare teamaboutearlier apptPatientneeding tobe seen forskin concernCancellationwith norescheduleTransfertoinfusionFree!TranscribedordersSat readyfor over 3minDOB1/1Patientusing mailorderpharmacyScheduleinradiologyHaveweekendplansPhonecall longerthan 15minPatientcanceling appthappening inless than30mingot pt in thesame dayclinic on thesame daythey called0% noshowsPatientrefusestriagePatientnamestarting withsame letterof my nameGavefax #Pt asking forreferralsomewhereoutside ofmayo clinicUnitedHealthcareinsuranceScheduledmultiplepatients in1 callScheduled apost hospfollow upfromRochesterNoemailon fileyou orpatientbrings upthe weatherPharmacyneedingverificationPatientlives insame townas youTransfer toJVschedulinglineCallbackrequestLeadmessagedin biggroup chatUpdateddemographicsPatientneeding tobe seen forear painSchedulein AugustRudepatientPt's spousecalling onbehalf ofthemPatient asksto speak toPCP directlyMedicationneedingPAMessage tocare teamaboutearlier apptPatientneeding tobe seen forskin concernCancellationwith norescheduleTransfertoinfusionFree!TranscribedordersSat readyfor over 3minDOB1/1Patientusing mailorderpharmacyScheduleinradiologyHaveweekendplans

Axel's B-day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Phone call longer than 15 min
  2. Patient canceling appt happening in less than 30min
  3. got pt in the same day clinic on the same day they called
  4. 0% no shows
  5. Patient refuses triage
  6. Patient name starting with same letter of my name
  7. Gave fax #
  8. Pt asking for referral somewhere outside of mayo clinic
  9. United Healthcare insurance
  10. Scheduled multiple patients in 1 call
  11. Scheduled a post hosp follow up from Rochester
  12. No email on file
  13. you or patient brings up the weather
  14. Pharmacy needing verification
  15. Patient lives in same town as you
  16. Transfer to JV scheduling line
  17. Call back request
  18. Lead messaged in big group chat
  19. Updated demographics
  20. Patient needing to be seen for ear pain
  21. Schedule in August
  22. Rude patient
  23. Pt's spouse calling on behalf of them
  24. Patient asks to speak to PCP directly
  25. Medication needing PA
  26. Message to care team about earlier appt
  27. Patient needing to be seen for skin concern
  28. Cancellation with no reschedule
  29. Transfer to infusion
  30. Free!
  31. Transcribed orders
  32. Sat ready for over 3 min
  33. DOB 1/1
  34. Patient using mail order pharmacy
  35. Schedule in radiology
  36. Have weekend plans