HSA Customer Service Week Bingo !

HSA Customer Service Week Bingo ! Bingo Card
Preview

This bingo card has a free space and 24 words: Caller states, "I mailed the check.", "Can I pay by Credit Card?", Found 2 demo mistakes on 1 account, Did not (and will never) pronounce that name, APPEAL or RUSH submitted, Said the words "15 day grace period", Caller guesses 3 ph# before getting it, Provides the ID # NOT the Account #, Someone lives in the same town as you., "I didn't get an invoice this month.", You didn't get to finish the full greeting., Caller is NOT the contact on the account., The group's "Industry" is Auto or Restaurant, You missed the name and/or account #., That caller was actually funny !, SCAN DOCS use was successful!, You tried but the caller didn't "get it", Most recent payment posted on 09/26/16., You share a first or last name with a member., You didn't notate account/ HSticket#, The caller's name is John or Carol(e), It is clearly a claims/benefits question., SCAN DOCS was NOT successful. and Uh- oh, Grumpy Gus on the line..

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