Someonelives in thesame townas you.That callerwasactuallyfunny !You didn'tget to finishthe fullgreeting.The caller'sname isJohn orCarol(e)SCANDOCS usewassuccessful!SCANDOCS wasNOTsuccessful.Found 2demomistakes on1 accountUh- oh,GrumpyGus onthe line.Did not (andwill never)pronouncethat nameYoumissedthe nameand/oraccount #.You didn'tnotateaccount/HSticket#Said thewords "15day graceperiod"Callerguesses 3ph# beforegetting itIt is clearly aclaims/benefitsquestion.Caller isNOT thecontact onthe account.Callerstates, "Imailed thecheck.""I didn't getan invoicethismonth."Providesthe ID #NOT theAccount #"Can I payby CreditCard?"Most recentpaymentposted on09/26/16.You share afirst or lastname with amember.You triedbut thecaller didn't"get it"The group's"Industry" isAuto orRestaurantAPPEALor RUSHsubmittedSomeonelives in thesame townas you.That callerwasactuallyfunny !You didn'tget to finishthe fullgreeting.The caller'sname isJohn orCarol(e)SCANDOCS usewassuccessful!SCANDOCS wasNOTsuccessful.Found 2demomistakes on1 accountUh- oh,GrumpyGus onthe line.Did not (andwill never)pronouncethat nameYoumissedthe nameand/oraccount #.You didn'tnotateaccount/HSticket#Said thewords "15day graceperiod"Callerguesses 3ph# beforegetting itIt is clearly aclaims/benefitsquestion.Caller isNOT thecontact onthe account.Callerstates, "Imailed thecheck.""I didn't getan invoicethismonth."Providesthe ID #NOT theAccount #"Can I payby CreditCard?"Most recentpaymentposted on09/26/16.You share afirst or lastname with amember.You triedbut thecaller didn't"get it"The group's"Industry" isAuto orRestaurantAPPEALor RUSHsubmitted

HSA Customer Service Week Bingo ! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone lives in the same town as you.
  2. That caller was actually funny !
  3. You didn't get to finish the full greeting.
  4. The caller's name is John or Carol(e)
  5. SCAN DOCS use was successful!
  6. SCAN DOCS was NOT successful.
  7. Found 2 demo mistakes on 1 account
  8. Uh- oh, Grumpy Gus on the line.
  9. Did not (and will never) pronounce that name
  10. You missed the name and/or account #.
  11. You didn't notate account/ HSticket#
  12. Said the words "15 day grace period"
  13. Caller guesses 3 ph# before getting it
  14. It is clearly a claims/benefits question.
  15. Caller is NOT the contact on the account.
  16. Caller states, "I mailed the check."
  17. "I didn't get an invoice this month."
  18. Provides the ID # NOT the Account #
  19. "Can I pay by Credit Card?"
  20. Most recent payment posted on 09/26/16.
  21. You share a first or last name with a member.
  22. You tried but the caller didn't "get it"
  23. The group's "Industry" is Auto or Restaurant
  24. APPEAL or RUSH submitted