This bingo card has a free space and 24 words: Customer hangs up during mandatory scripting, customer keeps cutting off during coverage presentation, customer doesn't want comparasion, customer has called back multiple times for same quote, customer wants to be referred to local agent, customer lies about violations, customer states they haven't quoted online, customer doesn't want to disclose information, customer asks for more discounts, customer states we are bait and switching them, customer wants flyer price honored, customer is from FL, customer doesn't have VIN, customer doesn't want to answer questions, customer calls for update on PBV, own the call procedures, customer is a talk to me caller, caller born before 1950, customer states current insurance is lower, customer is ranting about things not related to quote, customer doesn't have an email address, customer needs sr22, customer uses sounds instead of words and customer has been denied.
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