(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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customer lies about violations
customer doesn't have an email address
customer is from FL
customer calls for update on PBV
customer states they haven't quoted online
customer states we are bait and switching them
customer has called back multiple times for same quote
customer uses sounds instead of words
customer doesn't have VIN
customer wants to be referred to local agent
Customer hangs up during mandatory scripting
customer keeps cutting off during coverage presentation
customer states current insurance is lower
caller born before 1950
customer asks for more discounts
customer needs sr22
customer is ranting about things not related to quote