PT Medical IT

PT Medical IT Bingo Card
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This bingo card has a free space and 24 words: Called the wrong department, Where are you from?, calling back, having to explain something in basic call-flow, Didn't read the email (just called the number), Calling from wrong state (same portal), Calling for bloodwork, 'Time frame', Minor Billing, Providers office provided misinformation, Transfer call to proper department, Escalate ticket, I work for the organization, Someone calling out without enough hours, pt does not know how to use own phone, Employee called for work related issue, 10+ calls in the first 2 hours, I was on hold 20 minutes!! (no you were not), I don't have an account (password reset needed), I'm so happy to speak to a human!, Calling back for closed ticket, voice in the background answering, Proxy request not working and Speak epanish?.

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