PT Medical IT - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. voice in the background answering
2. Calling back for closed ticket
3. having to explain something in basic call-flow
4. Transfer call to proper department
5. Someone calling out without enough hours
6. I'm so happy to speak to a human!
7. Escalate ticket
8. I work for the organization
9. Employee called for work related issue
10. Minor Billing
11. Speak epanish?
12. calling back
13. I don't have an account (password reset needed)
14. 10+ calls in the first 2 hours
15. Proxy request not working
16. Providers office provided misinformation
17. pt does not know how to use own phone
18. Called the wrong department
19. Where are you from?
20. Calling from wrong state (same portal)
21. 'Time frame'
22. I was on hold 20 minutes!! (no you were not)
23. Didn't read the email (just called the number)
24. Calling for bloodwork