This bingo card has a free space and 39 words: cold call, VO for >4 orders, VO for >5 line items, clinic hangs up prior to tech transfer, baby's first verbal!, you have the same name as the tech/clinic rep/vet/pet, tech forgets your name, tech requests #EXPAPP, ADR, reship, gabaptentin, clinic rep can't pronounce drug name, Chewy tech can't pronounce drug name, receive a call from the same tech twice, OVN request, delayed/lost SM, vet calls in VO themselves, vet calls in VO for their own pet, animals making noise in the background, somebody on the phone is sick/has allergies, pet passed :'(, transfer in or out, RX previously worked by DFW8 RPh, clinic rep declines last name, looked something up in compound hub, NCNO, forgot to go WNI, litter/multipet, food-producing animal, refund <$100, lead approval refund $100-$249, POM/PIC approval refund >$250, counselled a cst, helped a classmate, close rx/deny order, clinic activiation, vet add, help tech clarify something and search Y drive.
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