This bingo card has 35 words: Declined App, Frd Report >$75, Called Case/Email AP bilingual, Took Fraud <$75, Removed sc51, Delete DW, De-Escalated a caller, Failed Innovis, Dual consent, Executed FDWC, TTID Talk Off, Reviewed Accurint, Free!, Sent AUD, Approved APP, Used 3DS, Identified ATO, Pass Innovis, asked open-ended questions, asked additional verification questions, Assisted customer with care issues, Requested TTID, Requested FDWC case unlock, Asked if AH has card in possession, Added sc51, Identify Red Flags, Identify Account Takeover, Identify Spoofing Call, Use 2 part close, Sent C2F6 Letter, Has a Withdrawal of Fraud, Provided an Empathy Statement, Identify Unsolicited account, Reviewed surrounding activity and Branded call.
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