DeleteDWIdentifiedATODeclinedAppApprovedAPP TookFraud<$75PassInnovisaskedopen-endedquestionsFrdReport>$75ReviewedAccurintBrandedcallProvidedanEmpathyStatementIdentifyAccountTakeoverRequestedFDWCcaseunlockHas aWithdrawalof FraudAddedsc51RequestedTTIDCalledCase/EmailAPbilingualReviewedsurroundingactivityFailedInnovisUse 2partcloseTTIDTalk OffDe-Escalateda callerIdentifyRedFlagsUsed3DSAsked ifAH hascard inpossessionSentC2F6LetterSentAUDRemovedsc51Assistedcustomerwith careissuesIdentifyUnsolicitedaccountFree!IdentifySpoofingCallaskedadditionalverificationquestionsExecutedFDWCDualconsentDeleteDWIdentifiedATODeclinedAppApprovedAPP TookFraud<$75PassInnovisaskedopen-endedquestionsFrdReport>$75ReviewedAccurintBrandedcallProvidedanEmpathyStatementIdentifyAccountTakeoverRequestedFDWCcaseunlockHas aWithdrawalof FraudAddedsc51RequestedTTIDCalledCase/EmailAPbilingualReviewedsurroundingactivityFailedInnovisUse 2partcloseTTIDTalk OffDe-Escalateda callerIdentifyRedFlagsUsed3DSAsked ifAH hascard inpossessionSentC2F6LetterSentAUDRemovedsc51Assistedcustomerwith careissuesIdentifyUnsolicitedaccountFree!IdentifySpoofingCallaskedadditionalverificationquestionsExecutedFDWCDualconsent

Bread - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Delete DW
  2. Identified ATO
  3. Declined App
  4. Approved APP
  5. Took Fraud <$75
  6. Pass Innovis
  7. asked open-ended questions
  8. Frd Report >$75
  9. Reviewed Accurint
  10. Branded call
  11. Provided an Empathy Statement
  12. Identify Account Takeover
  13. Requested FDWC case unlock
  14. Has a Withdrawal of Fraud
  15. Added sc51
  16. Requested TTID
  17. Called Case/Email AP bilingual
  18. Reviewed surrounding activity
  19. Failed Innovis
  20. Use 2 part close
  21. TTID Talk Off
  22. De-Escalated a caller
  23. Identify Red Flags
  24. Used 3DS
  25. Asked if AH has card in possession
  26. Sent C2F6 Letter
  27. Sent AUD
  28. Removed sc51
  29. Assisted customer with care issues
  30. Identify Unsolicited account
  31. Free!
  32. Identify Spoofing Call
  33. asked additional verification questions
  34. Executed FDWC
  35. Dual consent