DeclinedAppFailedInnovisFree!IdentifySpoofingCallSentC2F6LetterAddedsc51Has aWithdrawalof FraudRemovedsc51Used3DSApprovedAPP RequestedTTIDPassInnovisProvidedanEmpathyStatementSentAUDaskedopen-endedquestionsExecutedFDWCDe-Escalateda callerBrandedcallIdentifyAccountTakeoverReviewedsurroundingactivityIdentifyRedFlagsIdentifiedATOaskedadditionalverificationquestionsDualconsentAssistedcustomerwith careissuesFrdReport>$75TookFraud<$75Asked ifAH hascard inpossessionTTIDTalk OffIdentifyUnsolicitedaccountUse 2partcloseDeleteDWCalledCase/EmailAPbilingualRequestedFDWCcaseunlockReviewedAccurintDeclinedAppFailedInnovisFree!IdentifySpoofingCallSentC2F6LetterAddedsc51Has aWithdrawalof FraudRemovedsc51Used3DSApprovedAPP RequestedTTIDPassInnovisProvidedanEmpathyStatementSentAUDaskedopen-endedquestionsExecutedFDWCDe-Escalateda callerBrandedcallIdentifyAccountTakeoverReviewedsurroundingactivityIdentifyRedFlagsIdentifiedATOaskedadditionalverificationquestionsDualconsentAssistedcustomerwith careissuesFrdReport>$75TookFraud<$75Asked ifAH hascard inpossessionTTIDTalk OffIdentifyUnsolicitedaccountUse 2partcloseDeleteDWCalledCase/EmailAPbilingualRequestedFDWCcaseunlockReviewedAccurint

Bread - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Declined App
  2. Failed Innovis
  3. Free!
  4. Identify Spoofing Call
  5. Sent C2F6 Letter
  6. Added sc51
  7. Has a Withdrawal of Fraud
  8. Removed sc51
  9. Used 3DS
  10. Approved APP
  11. Requested TTID
  12. Pass Innovis
  13. Provided an Empathy Statement
  14. Sent AUD
  15. asked open-ended questions
  16. Executed FDWC
  17. De-Escalated a caller
  18. Branded call
  19. Identify Account Takeover
  20. Reviewed surrounding activity
  21. Identify Red Flags
  22. Identified ATO
  23. asked additional verification questions
  24. Dual consent
  25. Assisted customer with care issues
  26. Frd Report >$75
  27. Took Fraud <$75
  28. Asked if AH has card in possession
  29. TTID Talk Off
  30. Identify Unsolicited account
  31. Use 2 part close
  32. Delete DW
  33. Called Case/Email AP bilingual
  34. Requested FDWC case unlock
  35. Reviewed Accurint