ApprovedAPP IdentifiedATOUse 2partcloseAssistedcustomerwith careissuesDualconsentRemovedsc51ReviewedsurroundingactivityBrandedcallDeclinedAppUsed3DSRequestedFDWCcaseunlockFrdReport>$75Free!RequestedTTIDaskedopen-endedquestionsaskedadditionalverificationquestionsExecutedFDWCSentC2F6LetterProvidedanEmpathyStatementIdentifyUnsolicitedaccountIdentifyRedFlagsReviewedAccurintIdentifyAccountTakeoverIdentifySpoofingCallTTIDTalk OffTookFraud<$75DeleteDWPassInnovisHas aWithdrawalof FraudSentAUDDe-Escalateda callerFailedInnovisCalledCase/EmailAPbilingualAddedsc51Asked ifAH hascard inpossessionApprovedAPP IdentifiedATOUse 2partcloseAssistedcustomerwith careissuesDualconsentRemovedsc51ReviewedsurroundingactivityBrandedcallDeclinedAppUsed3DSRequestedFDWCcaseunlockFrdReport>$75Free!RequestedTTIDaskedopen-endedquestionsaskedadditionalverificationquestionsExecutedFDWCSentC2F6LetterProvidedanEmpathyStatementIdentifyUnsolicitedaccountIdentifyRedFlagsReviewedAccurintIdentifyAccountTakeoverIdentifySpoofingCallTTIDTalk OffTookFraud<$75DeleteDWPassInnovisHas aWithdrawalof FraudSentAUDDe-Escalateda callerFailedInnovisCalledCase/EmailAPbilingualAddedsc51Asked ifAH hascard inpossession

Bread - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Approved APP
  2. Identified ATO
  3. Use 2 part close
  4. Assisted customer with care issues
  5. Dual consent
  6. Removed sc51
  7. Reviewed surrounding activity
  8. Branded call
  9. Declined App
  10. Used 3DS
  11. Requested FDWC case unlock
  12. Frd Report >$75
  13. Free!
  14. Requested TTID
  15. asked open-ended questions
  16. asked additional verification questions
  17. Executed FDWC
  18. Sent C2F6 Letter
  19. Provided an Empathy Statement
  20. Identify Unsolicited account
  21. Identify Red Flags
  22. Reviewed Accurint
  23. Identify Account Takeover
  24. Identify Spoofing Call
  25. TTID Talk Off
  26. Took Fraud <$75
  27. Delete DW
  28. Pass Innovis
  29. Has a Withdrawal of Fraud
  30. Sent AUD
  31. De-Escalated a caller
  32. Failed Innovis
  33. Called Case/Email AP bilingual
  34. Added sc51
  35. Asked if AH has card in possession