IdentifyRedFlags RequestedTTIDApprovedAPP FailedInnovisHas aWithdrawalof FraudRequestedFDWCcaseunlockaskedopen-endedquestionsIdentifyAccountTakeoverExecutedFDWCAssistedcustomerwith careissuesDualconsentFree!Asked ifAH hascard inpossessionaskedadditionalverificationquestionsRemovedsc51DeleteDWDeclinedAppBrandedcallCalledCase/EmailAPbilingualSentC2F6LetterProvidedanEmpathyStatementIdentifiedATOTookFraud<$75TTIDTalk OffReviewedsurroundingactivitySentAUDAddedsc51Use 2partcloseReviewedAccurintIdentifyUnsolicitedaccountUsed3DSDe-Escalateda callerFrdReport>$75IdentifySpoofingCallPassInnovisIdentifyRedFlagsRequestedTTIDApprovedAPP FailedInnovisHas aWithdrawalof FraudRequestedFDWCcaseunlockaskedopen-endedquestionsIdentifyAccountTakeoverExecutedFDWCAssistedcustomerwith careissuesDualconsentFree!Asked ifAH hascard inpossessionaskedadditionalverificationquestionsRemovedsc51DeleteDWDeclinedAppBrandedcallCalledCase/EmailAPbilingualSentC2F6LetterProvidedanEmpathyStatementIdentifiedATOTookFraud<$75TTIDTalk OffReviewedsurroundingactivitySentAUDAddedsc51Use 2partcloseReviewedAccurintIdentifyUnsolicitedaccountUsed3DSDe-Escalateda callerFrdReport>$75IdentifySpoofingCallPassInnovis

Bread - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Identify Red Flags
  2. Requested TTID
  3. Approved APP
  4. Failed Innovis
  5. Has a Withdrawal of Fraud
  6. Requested FDWC case unlock
  7. asked open-ended questions
  8. Identify Account Takeover
  9. Executed FDWC
  10. Assisted customer with care issues
  11. Dual consent
  12. Free!
  13. Asked if AH has card in possession
  14. asked additional verification questions
  15. Removed sc51
  16. Delete DW
  17. Declined App
  18. Branded call
  19. Called Case/Email AP bilingual
  20. Sent C2F6 Letter
  21. Provided an Empathy Statement
  22. Identified ATO
  23. Took Fraud <$75
  24. TTID Talk Off
  25. Reviewed surrounding activity
  26. Sent AUD
  27. Added sc51
  28. Use 2 part close
  29. Reviewed Accurint
  30. Identify Unsolicited account
  31. Used 3DS
  32. De-Escalated a caller
  33. Frd Report >$75
  34. Identify Spoofing Call
  35. Pass Innovis