Used3DSApprovedAPP ReviewedsurroundingactivityUse 2partcloseSentAUDRequestedFDWCcaseunlockIdentifyAccountTakeoverReviewedAccurintFailedInnovisAddedsc51Has aWithdrawalof FraudTTIDTalk OffFrdReport>$75ProvidedanEmpathyStatementPassInnovisRemovedsc51TookFraud<$75askedopen-endedquestionsDeclinedAppIdentifyRedFlagsBrandedcallIdentifySpoofingCallAsked ifAH hascard inpossessionExecutedFDWCaskedadditionalverificationquestionsIdentifyUnsolicitedaccountCalledCase/EmailAPbilingualIdentifiedATOAssistedcustomerwith careissuesDe-Escalateda callerDeleteDWDualconsentFree!SentC2F6LetterRequestedTTIDUsed3DSApprovedAPP ReviewedsurroundingactivityUse 2partcloseSentAUDRequestedFDWCcaseunlockIdentifyAccountTakeoverReviewedAccurintFailedInnovisAddedsc51Has aWithdrawalof FraudTTIDTalk OffFrdReport>$75ProvidedanEmpathyStatementPassInnovisRemovedsc51TookFraud<$75askedopen-endedquestionsDeclinedAppIdentifyRedFlagsBrandedcallIdentifySpoofingCallAsked ifAH hascard inpossessionExecutedFDWCaskedadditionalverificationquestionsIdentifyUnsolicitedaccountCalledCase/EmailAPbilingualIdentifiedATOAssistedcustomerwith careissuesDe-Escalateda callerDeleteDWDualconsentFree!SentC2F6LetterRequestedTTID

Bread - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used 3DS
  2. Approved APP
  3. Reviewed surrounding activity
  4. Use 2 part close
  5. Sent AUD
  6. Requested FDWC case unlock
  7. Identify Account Takeover
  8. Reviewed Accurint
  9. Failed Innovis
  10. Added sc51
  11. Has a Withdrawal of Fraud
  12. TTID Talk Off
  13. Frd Report >$75
  14. Provided an Empathy Statement
  15. Pass Innovis
  16. Removed sc51
  17. Took Fraud <$75
  18. asked open-ended questions
  19. Declined App
  20. Identify Red Flags
  21. Branded call
  22. Identify Spoofing Call
  23. Asked if AH has card in possession
  24. Executed FDWC
  25. asked additional verification questions
  26. Identify Unsolicited account
  27. Called Case/Email AP bilingual
  28. Identified ATO
  29. Assisted customer with care issues
  30. De-Escalated a caller
  31. Delete DW
  32. Dual consent
  33. Free!
  34. Sent C2F6 Letter
  35. Requested TTID