This bingo card has a free space and 24 words: Troubleshoot a Bronco Max Case#:______, Conduct a printer Demonstration Case #:______, Turn an irate customer into a happy one. Case#:_______, Account manager does not pick up transferred call Case#:________, Send Liz a suggestion for process improvement within the TSR Department (See Liz Bookbinder for signature) _____________________, Troubleshoot a legacy (discontinued) printer. Case#:_______, Customer complimented you. What was the compliment?, Provided assistance on 10 cases in a single day. Please notate the case numbers on the back on this sheet., All reviewed RMA orders properly inputted for a duration of 1 month (See Brian Posey for signature) __________________, Funny Customer Name Case#:__________ Name:__________, Assist a customer with driver issues Case#:______, Assist a customer with setting up a networked printer Case #:________, Troubleshoot a Toro Max Case#_____, Make the Customer Laugh What made the customer Laugh?, Walk the customer through Knowledge base on DL.com Case#:________, Assist a customer that is part of or contracted by the US Armed Forces. Case#:___________, "I need IT assistance" Case#:______, Work with a customer troubleshooting 3rd party software Case#:_________, Perfect attendance for 2 straight weeks (see Liz Bookbinder for signature) __________________, Assist a follow TSR with a question regarding a case.(Person asking question to sign) __________________, Troubleshoot a Kodiak Max Case#:_______, Obtain a positive TSR survey where you are specifically mentioned Case #:_______, Spoke to a customer with a "z" in their name Case#:______ and Customer does not know the model of the printer and/or serial number Case#:_________.
Customer Care Bingo | Customer Relationship Service Bingo | Children's Info Bingo Week 1/9/2017 | Call Type Bingo! | Customer Service Bingo
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