All reviewed RMAorders properlyinputted for a durationof 1 month (See BrianPosey for signature)  __________________Conduct aprinterDemonstration Case #:______Troubleshoot aKodiak Max Case#:_______Assist acustomer withdriver issues Case#:______"I need ITassistance" Case#:______Funny CustomerName Case#:__________ Name:__________Troubleshoota Toro Max Case#_____Obtain a positiveTSR survey whereyou arespecificallymentioned Case #:_______Provided assistanceon 10 cases in asingle day. Please notate thecase numbers on theback on this sheet.Work with acustomertroubleshooting3rd party software Case#:_________Send Liz a suggestion forprocess improvementwithin the TSR Department(See Liz Bookbinder forsignature)  _____________________Make the CustomerLaugh What made thecustomer Laugh?    Spoke to acustomer with a"z" in theirname Case#:______Customer doesnot know themodel of theprinter and/orserial number Case#:_________Turn an iratecustomer into ahappy one. Case#:_______Account managerdoes not pick uptransferred call Case#:________Customercomplimented you. What was thecompliment?    Assist a follow TSRwith a questionregarding a case.(Person askingquestion to sign) __________________Assist a customerwith setting up anetworked printer Case #:________Assist a customerthat is part of orcontracted by the USArmed Forces. Case#:___________Troubleshoot alegacy(discontinued)printer. Case#:_______Troubleshoot aBronco Max Case#:______Walk thecustomer throughKnowledge baseon DL.com Case#:________Perfect attendance for2 straight weeks (seeLiz Bookbinder forsignature)  __________________All reviewed RMAorders properlyinputted for a durationof 1 month (See BrianPosey for signature)  __________________Conduct aprinterDemonstration Case #:______Troubleshoot aKodiak Max Case#:_______Assist acustomer withdriver issues Case#:______"I need ITassistance" Case#:______Funny CustomerName Case#:__________ Name:__________Troubleshoota Toro Max Case#_____Obtain a positiveTSR survey whereyou arespecificallymentioned Case #:_______Provided assistanceon 10 cases in asingle day. Please notate thecase numbers on theback on this sheet.Work with acustomertroubleshooting3rd party software Case#:_________Send Liz a suggestion forprocess improvementwithin the TSR Department(See Liz Bookbinder forsignature)  _____________________Make the CustomerLaugh What made thecustomer Laugh?    Spoke to acustomer with a"z" in theirname Case#:______Customer doesnot know themodel of theprinter and/orserial number Case#:_________Turn an iratecustomer into ahappy one. Case#:_______Account managerdoes not pick uptransferred call Case#:________Customercomplimented you. What was thecompliment?    Assist a follow TSRwith a questionregarding a case.(Person askingquestion to sign) __________________Assist a customerwith setting up anetworked printer Case #:________Assist a customerthat is part of orcontracted by the USArmed Forces. Case#:___________Troubleshoot alegacy(discontinued)printer. Case#:_______Troubleshoot aBronco Max Case#:______Walk thecustomer throughKnowledge baseon DL.com Case#:________Perfect attendance for2 straight weeks (seeLiz Bookbinder forsignature)  __________________

TSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. All reviewed RMA orders properly inputted for a duration of 1 month (See Brian Posey for signature) __________________
  2. Conduct a printer Demonstration Case #:______
  3. Troubleshoot a Kodiak Max Case#:_______
  4. Assist a customer with driver issues Case#:______
  5. "I need IT assistance" Case#:______
  6. Funny Customer Name Case#:__________ Name:__________
  7. Troubleshoot a Toro Max Case#_____
  8. Obtain a positive TSR survey where you are specifically mentioned Case #:_______
  9. Provided assistance on 10 cases in a single day. Please notate the case numbers on the back on this sheet.
  10. Work with a customer troubleshooting 3rd party software Case#:_________
  11. Send Liz a suggestion for process improvement within the TSR Department (See Liz Bookbinder for signature) _____________________
  12. Make the Customer Laugh What made the customer Laugh?
  13. Spoke to a customer with a "z" in their name Case#:______
  14. Customer does not know the model of the printer and/or serial number Case#:_________
  15. Turn an irate customer into a happy one. Case#:_______
  16. Account manager does not pick up transferred call Case#:________
  17. Customer complimented you. What was the compliment?
  18. Assist a follow TSR with a question regarding a case.(Person asking question to sign) __________________
  19. Assist a customer with setting up a networked printer Case #:________
  20. Assist a customer that is part of or contracted by the US Armed Forces. Case#:___________
  21. Troubleshoot a legacy (discontinued) printer. Case#:_______
  22. Troubleshoot a Bronco Max Case#:______
  23. Walk the customer through Knowledge base on DL.com Case#:________
  24. Perfect attendance for 2 straight weeks (see Liz Bookbinder for signature) __________________