(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Obtain a positive TSR survey where you are specifically mentioned
Case #:_______
All reviewed RMA orders properly inputted for a duration of 1 month (See Brian Posey for signature)
__________________
Work with a customer troubleshooting 3rd party software
Case#:_________
Troubleshoot a Bronco Max
Case#:______
Assist a follow TSR with a question regarding a case.(Person asking question to sign)
__________________
Assist a customer that is part of or contracted by the US Armed Forces.
Case#:___________
Perfect attendance for 2 straight weeks (see Liz Bookbinder for signature)
__________________
"I need IT assistance"
Case#:______
Make the Customer Laugh
What made the customer Laugh?
Turn an irate customer into a happy one.
Case#:_______
Troubleshoot a Kodiak Max
Case#:_______
Send Liz a suggestion for process improvement within the TSR Department (See Liz Bookbinder for signature)
_____________________
Account manager does not pick up transferred call
Case#:________
Spoke to a customer with a "z" in their name
Case#:______
Assist a customer with setting up a networked printer
Case #:________
Provided assistance on 10 cases in a single day.
Please notate the case numbers on the back on this sheet.
Troubleshoot a legacy (discontinued) printer.
Case#:_______
Assist a customer with driver issues
Case#:______
Funny Customer Name
Case#:__________
Name:__________
Customer does not know the model of the printer and/or serial number
Case#:_________
Walk the customer through Knowledge base on DL.com
Case#:________
Conduct a printer Demonstration
Case #:______
Customer complimented you.
What was the compliment?
