This bingo card has a free space and 24 words: Hand out an umbrella or a bottle of water to a guest in need, Give a genuine compliment to a colleague, Offer a Mary Poppins item to elevate a guest’s experience, Share a practical tip with a new concierge, Enthusiastically give a local recommendation (restaurant, transport, activity), Bring a coffee or a snack to an overwhelmed teammate, Greet a guest using their last name, Proactively offer a solution before a problem is mentioned, Provide a personalized service (e.g. call a taxi adapted to the guest’s needs), Create a “wow” moment for a guest (a small but memorable gesture), Handle an unexpected request with calm and efficiency, Proactively assist a person with reduced mobility, Anticipate a need before a guest expresses it, Report and help resolve a logistical issue before it becomes critical, Share an interesting fact about a player with the team, Find a creative solution to an event-related constraint, Anticipate a peak moment and help streamline the guest experience, Take a photo of a guest with the court view, Offer to participate in activations outside the lounges, Share a guest’s preferences with the team, Help guests navigate the event using the tournament’s mobile app, Solve a challenge collaboratively with another concierge, Refill a station (welcome desk, charging station, F&B, etc.) before it runs out and Explain tournament rules to a guest and the team.
SUMMER BINGO | SUMMER BINGO | Second Mile Service Bingo | Finding Your Roots | Selland's Fall Core Values Bingo
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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