This bingo card has 16 words: Identifies and acts on an NBA trigger, Agent discusses Fibre Connect upgrade with a customer, Agent introduces Telstra Plus points redemption, Agent uses a “below-the-line” offer appropriately, Agent initiates a whole-of-home solution conversation, Agent contributes to a team stand-up with a sales insight, Shares a best practice call or tip in team chat or Team meeting, Provides feedback via the feedback form (We expect this from all attempts so might pay to add this a number of times), Agent uses a personalised recommendation based on customer history – Possibly a transition statement as identified during training, Agent explains the value of Telstra Plus in a customer conversation, Agent handles a customer objection using SBII or GROW model, Uses a battle card during a call, Agent recommends a mobile product based on customer needs, Agent explains Fibre Connect installation steps confidently, Submitted a sales entry at power hour and FREE.
S2S | S2S Launch | Weekly Sales Bingo Game | Quality Auditing BINGO!! | Quality Auditing BINGO!!
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