(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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FREE
Agent handles a customer objection using SBII or GROW model
Submitted a sales entry at power hour
Agent initiates a whole-of-home solution conversation
Agent uses a personalised recommendation based on customer history – Possibly a transition statement as identified during training
Agent discusses Fibre Connect upgrade with a customer
Agent contributes to a team stand-up with a sales insight
Agent recommends a mobile product based on customer needs
Agent introduces Telstra Plus points redemption
Shares a best practice call or tip in team chat or Team meeting
Uses a battle card during a call
Agent explains the value of Telstra Plus in a customer conversation
Provides feedback via the feedback form (We expect this from all attempts so might pay to add this a number of times)