Submitteda salesentry atpower hourShares a bestpractice callor tip in teamchat or TeammeetingAgent explainsthe value ofTelstra Plus ina customerconversationAgentdiscussesFibre Connectupgrade witha customerAgent initiatesa whole-of-home solutionconversationAgent uses apersonalisedrecommendationbased on customerhistory – Possibly atransition statementas identified duringtrainingUses abattle cardduring acallAgent handlesa customerobjectionusing SBII orGROW modelAgentrecommends amobile productbased oncustomerneedsAgent explainsFibre ConnectinstallationstepsconfidentlyAgentintroducesTelstra PluspointsredemptionProvides feedbackvia the feedbackform (We expectthis from allattempts so mightpay to add this anumber of times)Agent uses a“below-the-line” offerappropriatelyIdentifiesand actson an NBAtriggerAgentcontributes toa team stand-up with asales insightFREESubmitteda salesentry atpower hourShares a bestpractice callor tip in teamchat or TeammeetingAgent explainsthe value ofTelstra Plus ina customerconversationAgentdiscussesFibre Connectupgrade witha customerAgent initiatesa whole-of-home solutionconversationAgent uses apersonalisedrecommendationbased on customerhistory – Possibly atransition statementas identified duringtrainingUses abattle cardduring acallAgent handlesa customerobjectionusing SBII orGROW modelAgentrecommends amobile productbased oncustomerneedsAgent explainsFibre ConnectinstallationstepsconfidentlyAgentintroducesTelstra PluspointsredemptionProvides feedbackvia the feedbackform (We expectthis from allattempts so mightpay to add this anumber of times)Agent uses a“below-the-line” offerappropriatelyIdentifiesand actson an NBAtriggerAgentcontributes toa team stand-up with asales insightFREE

Service to Sales - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submitted a sales entry at power hour
  2. Shares a best practice call or tip in team chat or Team meeting
  3. Agent explains the value of Telstra Plus in a customer conversation
  4. Agent discusses Fibre Connect upgrade with a customer
  5. Agent initiates a whole-of-home solution conversation
  6. Agent uses a personalised recommendation based on customer history – Possibly a transition statement as identified during training
  7. Uses a battle card during a call
  8. Agent handles a customer objection using SBII or GROW model
  9. Agent recommends a mobile product based on customer needs
  10. Agent explains Fibre Connect installation steps confidently
  11. Agent introduces Telstra Plus points redemption
  12. Provides feedback via the feedback form (We expect this from all attempts so might pay to add this a number of times)
  13. Agent uses a “below-the-line” offer appropriately
  14. Identifies and acts on an NBA trigger
  15. Agent contributes to a team stand-up with a sales insight
  16. FREE