Communication

Communication Bingo Card
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This bingo card has 16 words: “The customer is always right”, “Can I speak to your manager?”, “Thank you for your patience”, “That’s our policy”, “I completely understand your concern”, “I’ll find out for you”, “I apologize for the inconvenience”, “Let me transfer you”, Free!, “How can I make this right?”, “Calm down”, “Your feedback is valuable”, “Please hold”, “I’ll take care of that right away”, “Unfortunately, I can’t help you with that” and “We appreciate your business”.

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