“Calmdown”“That’sourpolicy”“Pleasehold”“I’ll takecare ofthat rightaway”“I apologize fortheinconvenience”“Unfortunately,I can’t help youwith that”“I completelyunderstandyourconcern”“How canI makethisright?”“I’ll findout foryou”“Let metransferyou”“Can Ispeak toyourmanager?”“Yourfeedbackisvaluable”“Thecustomeris alwaysright”“Weappreciateyourbusiness”“Thankyou foryourpatience”Free!“Calmdown”“That’sourpolicy”“Pleasehold”“I’ll takecare ofthat rightaway”“I apologize fortheinconvenience”“Unfortunately,I can’t help youwith that”“I completelyunderstandyourconcern”“How canI makethisright?”“I’ll findout foryou”“Let metransferyou”“Can Ispeak toyourmanager?”“Yourfeedbackisvaluable”“Thecustomeris alwaysright”“Weappreciateyourbusiness”“Thankyou foryourpatience”Free!

Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Calm down”
  2. “That’s our policy”
  3. “Please hold”
  4. “I’ll take care of that right away”
  5. “I apologize for the inconvenience”
  6. “Unfortunately, I can’t help you with that”
  7. “I completely understand your concern”
  8. “How can I make this right?”
  9. “I’ll find out for you”
  10. “Let me transfer you”
  11. “Can I speak to your manager?”
  12. “Your feedback is valuable”
  13. “The customer is always right”
  14. “We appreciate your business”
  15. “Thank you for your patience”
  16. Free!