“Let metransferyou”“I’ll findout foryou”“Unfortunately,I can’t help youwith that”“Pleasehold”“Weappreciateyourbusiness”“How canI makethisright?”“Yourfeedbackisvaluable”“I apologize fortheinconvenience”Free!“Calmdown”“Thecustomeris alwaysright”“I completelyunderstandyourconcern”“That’sourpolicy”“I’ll takecare ofthat rightaway”“Can Ispeak toyourmanager?”“Thankyou foryourpatience”“Let metransferyou”“I’ll findout foryou”“Unfortunately,I can’t help youwith that”“Pleasehold”“Weappreciateyourbusiness”“How canI makethisright?”“Yourfeedbackisvaluable”“I apologize fortheinconvenience”Free!“Calmdown”“Thecustomeris alwaysright”“I completelyunderstandyourconcern”“That’sourpolicy”“I’ll takecare ofthat rightaway”“Can Ispeak toyourmanager?”“Thankyou foryourpatience”

Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Let me transfer you”
  2. “I’ll find out for you”
  3. “Unfortunately, I can’t help you with that”
  4. “Please hold”
  5. “We appreciate your business”
  6. “How can I make this right?”
  7. “Your feedback is valuable”
  8. “I apologize for the inconvenience”
  9. Free!
  10. “Calm down”
  11. “The customer is always right”
  12. “I completely understand your concern”
  13. “That’s our policy”
  14. “I’ll take care of that right away”
  15. “Can I speak to your manager?”
  16. “Thank you for your patience”