“Yourfeedbackisvaluable”“Thecustomeris alwaysright”“Let metransferyou”“I apologize fortheinconvenience”“Calmdown”“Pleasehold”“I completelyunderstandyourconcern”“I’ll takecare ofthat rightaway”“Weappreciateyourbusiness”“Can Ispeak toyourmanager?”“That’sourpolicy”Free!“Thankyou foryourpatience”“I’ll findout foryou”“How canI makethisright?”“Unfortunately,I can’t help youwith that”“Yourfeedbackisvaluable”“Thecustomeris alwaysright”“Let metransferyou”“I apologize fortheinconvenience”“Calmdown”“Pleasehold”“I completelyunderstandyourconcern”“I’ll takecare ofthat rightaway”“Weappreciateyourbusiness”“Can Ispeak toyourmanager?”“That’sourpolicy”Free!“Thankyou foryourpatience”“I’ll findout foryou”“How canI makethisright?”“Unfortunately,I can’t help youwith that”

Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Your feedback is valuable”
  2. “The customer is always right”
  3. “Let me transfer you”
  4. “I apologize for the inconvenience”
  5. “Calm down”
  6. “Please hold”
  7. “I completely understand your concern”
  8. “I’ll take care of that right away”
  9. “We appreciate your business”
  10. “Can I speak to your manager?”
  11. “That’s our policy”
  12. Free!
  13. “Thank you for your patience”
  14. “I’ll find out for you”
  15. “How can I make this right?”
  16. “Unfortunately, I can’t help you with that”