“Thankyou foryourpatience”“I apologize fortheinconvenience”“I completelyunderstandyourconcern”“Let metransferyou”“That’sourpolicy”“Thecustomeris alwaysright”“Weappreciateyourbusiness”“Yourfeedbackisvaluable”“Pleasehold”“I’ll findout foryou”“Calmdown”“I’ll takecare ofthat rightaway”“Unfortunately,I can’t help youwith that”“How canI makethisright?”“Can Ispeak toyourmanager?”Free!“Thankyou foryourpatience”“I apologize fortheinconvenience”“I completelyunderstandyourconcern”“Let metransferyou”“That’sourpolicy”“Thecustomeris alwaysright”“Weappreciateyourbusiness”“Yourfeedbackisvaluable”“Pleasehold”“I’ll findout foryou”“Calmdown”“I’ll takecare ofthat rightaway”“Unfortunately,I can’t help youwith that”“How canI makethisright?”“Can Ispeak toyourmanager?”Free!

Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Thank you for your patience”
  2. “I apologize for the inconvenience”
  3. “I completely understand your concern”
  4. “Let me transfer you”
  5. “That’s our policy”
  6. “The customer is always right”
  7. “We appreciate your business”
  8. “Your feedback is valuable”
  9. “Please hold”
  10. “I’ll find out for you”
  11. “Calm down”
  12. “I’ll take care of that right away”
  13. “Unfortunately, I can’t help you with that”
  14. “How can I make this right?”
  15. “Can I speak to your manager?”
  16. Free!