“Yourfeedbackisvaluable”“Thecustomeris alwaysright”“I’ll takecare ofthat rightaway”“I apologize fortheinconvenience”“Let metransferyou”“Can Ispeak toyourmanager?”“I’ll findout foryou”“Thankyou foryourpatience”“Weappreciateyourbusiness”“Pleasehold”“I completelyunderstandyourconcern”“Unfortunately,I can’t help youwith that”Free!“That’sourpolicy”“How canI makethisright?”“Calmdown”“Yourfeedbackisvaluable”“Thecustomeris alwaysright”“I’ll takecare ofthat rightaway”“I apologize fortheinconvenience”“Let metransferyou”“Can Ispeak toyourmanager?”“I’ll findout foryou”“Thankyou foryourpatience”“Weappreciateyourbusiness”“Pleasehold”“I completelyunderstandyourconcern”“Unfortunately,I can’t help youwith that”Free!“That’sourpolicy”“How canI makethisright?”“Calmdown”

Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Your feedback is valuable”
  2. “The customer is always right”
  3. “I’ll take care of that right away”
  4. “I apologize for the inconvenience”
  5. “Let me transfer you”
  6. “Can I speak to your manager?”
  7. “I’ll find out for you”
  8. “Thank you for your patience”
  9. “We appreciate your business”
  10. “Please hold”
  11. “I completely understand your concern”
  12. “Unfortunately, I can’t help you with that”
  13. Free!
  14. “That’s our policy”
  15. “How can I make this right?”
  16. “Calm down”