“Thankyou foryourpatience”“Unfortunately,I can’t help youwith that”“I’ll takecare ofthat rightaway”Free!“Calmdown”“Can Ispeak toyourmanager?”“I apologize fortheinconvenience”“Let metransferyou”“I completelyunderstandyourconcern”“I’ll findout foryou”“Weappreciateyourbusiness”“That’sourpolicy”“Thecustomeris alwaysright”“Yourfeedbackisvaluable”“Pleasehold”“How canI makethisright?”“Thankyou foryourpatience”“Unfortunately,I can’t help youwith that”“I’ll takecare ofthat rightaway”Free!“Calmdown”“Can Ispeak toyourmanager?”“I apologize fortheinconvenience”“Let metransferyou”“I completelyunderstandyourconcern”“I’ll findout foryou”“Weappreciateyourbusiness”“That’sourpolicy”“Thecustomeris alwaysright”“Yourfeedbackisvaluable”“Pleasehold”“How canI makethisright?”

Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Thank you for your patience”
  2. “Unfortunately, I can’t help you with that”
  3. “I’ll take care of that right away”
  4. Free!
  5. “Calm down”
  6. “Can I speak to your manager?”
  7. “I apologize for the inconvenience”
  8. “Let me transfer you”
  9. “I completely understand your concern”
  10. “I’ll find out for you”
  11. “We appreciate your business”
  12. “That’s our policy”
  13. “The customer is always right”
  14. “Your feedback is valuable”
  15. “Please hold”
  16. “How can I make this right?”