“Yourfeedbackisvaluable”“I’ll findout foryou”“Unfortunately,I can’t help youwith that”“Let metransferyou”“I completelyunderstandyourconcern”“I apologize fortheinconvenience”“How canI makethisright?”“That’sourpolicy”“Thecustomeris alwaysright”“Pleasehold”“Thankyou foryourpatience”Free!“Weappreciateyourbusiness”“I’ll takecare ofthat rightaway”“Calmdown”“Can Ispeak toyourmanager?”“Yourfeedbackisvaluable”“I’ll findout foryou”“Unfortunately,I can’t help youwith that”“Let metransferyou”“I completelyunderstandyourconcern”“I apologize fortheinconvenience”“How canI makethisright?”“That’sourpolicy”“Thecustomeris alwaysright”“Pleasehold”“Thankyou foryourpatience”Free!“Weappreciateyourbusiness”“I’ll takecare ofthat rightaway”“Calmdown”“Can Ispeak toyourmanager?”

Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Your feedback is valuable”
  2. “I’ll find out for you”
  3. “Unfortunately, I can’t help you with that”
  4. “Let me transfer you”
  5. “I completely understand your concern”
  6. “I apologize for the inconvenience”
  7. “How can I make this right?”
  8. “That’s our policy”
  9. “The customer is always right”
  10. “Please hold”
  11. “Thank you for your patience”
  12. Free!
  13. “We appreciate your business”
  14. “I’ll take care of that right away”
  15. “Calm down”
  16. “Can I speak to your manager?”