Customer Service Bingo

Customer Service Bingo Card
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This bingo card has a free space and 29 words: I said Good Morning today, Completed a Roll off request, rightsized a customer, UPDATED A 555 BAD PHONE #, DEESCALATED AN UPSET CUSTOMER, Addressed my leads, Helped a fellow CSR, Addressed a major concern w/ customer, Let supervisor or dispatch know they are appreciated., Dealt with an irate customer, Complimen-ted a fellow CSR, Said good afternoon to 10 calls, Customer gave me a compliment, Said "happy to help" to 5 customers, Treated a CSR with respect, Stayed professional for entire shift, Maintained a good voice level, Had a strange call request, Congratula-ted someone, Participated in a team building exercise, Helped a technician, Up-sold a customer, Used a customers name on call, "Is there anything else I can help you with" 10 times, Answered a call with a smile on my face, helped a customer with a difficult situation, provided a resource for customer, Explained Sb-1383 and added recycling to an account.

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