(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Explained Sb-1383
Said "happy to help" to 5 customers
"Is there anything else I can help you with" 10 times
rightsized a customer
I said Good Morning today
Stayed professional for entire shift
UPDATED A 555 BAD PHONE #
Helped a fellow CSR
Congratula-ted someone
helped a customer with a difficult situation
Complimen-ted a fellow CSR
Treated a CSR with respect
Used a customers name on call
Maintained a good voice level
Up-sold a customer
Said good afternoon to 10 calls
DEESCALATED AN UPSET CUSTOMER
Answered a call with a smile on my face
Helped a technician
Addressed a major concern w/ customer
Addressed my leads
provided a resource for customer
Participated in a team building exercise
Completed a Roll off request
Let supervisor or dispatch know they are appreciated.
