(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Said "happy to help" to 5 customers
Explained Sb-1383
Maintained a good voice level
I said Good Morning today
Customer gave me a compliment
UPDATED A 555 BAD PHONE #
Helped a technician
Participated in a team building exercise
Addressed a major concern w/ customer
Up-sold a customer
Completed a Roll off request
Addressed my leads
Said good afternoon to 10 calls
Stayed professional for entire shift
"Is there anything else I can help you with" 10 times
Used a customers name on call
rightsized a customer
Dealt with an irate customer
Treated a CSR with respect
Let supervisor or dispatch know they are appreciated.