Dealt withan iratecustomerCustomergave me acomplimentHelped atechnicianStayedprofessionalfor entireshiftAddressedmy leadshelped acustomerwith adifficultsituationParticipatedin a teambuildingexerciseHelpeda fellowCSRCompleteda Roll offrequest"Is thereanything elseI can helpyou with" 10timesLet supervisoror dispatchknow they areappreciated.Addresseda majorconcern w/customerI saidGoodMorningtodayUp-soldacustomerTreated aCSR withrespectComplimen-ted a fellowCSRMaintaineda goodvoice levelUsed acustomersname oncallprovided aresourceforcustomerDEESCALATEDAN UPSETCUSTOMERaddedrecyclingto anaccountSaid goodafternoonto 10 callsCongratula-tedsomeoneExplainedSb-1383UPDATEDA 555BADPHONE #Said"happy tohelp" to 5customersrightsizedacustomerHad astrangecallrequestAnswereda call witha smile onmy faceDealt withan iratecustomerCustomergave me acomplimentHelped atechnicianStayedprofessionalfor entireshiftAddressedmy leadshelped acustomerwith adifficultsituationParticipatedin a teambuildingexerciseHelpeda fellowCSRCompleteda Roll offrequest"Is thereanything elseI can helpyou with" 10timesLet supervisoror dispatchknow they areappreciated.Addresseda majorconcern w/customerI saidGoodMorningtodayUp-soldacustomerTreated aCSR withrespectComplimen-ted a fellowCSRMaintaineda goodvoice levelUsed acustomersname oncallprovided aresourceforcustomerDEESCALATEDAN UPSETCUSTOMERaddedrecyclingto anaccountSaid goodafternoonto 10 callsCongratula-tedsomeoneExplainedSb-1383UPDATEDA 555BADPHONE #Said"happy tohelp" to 5customersrightsizedacustomerHad astrangecallrequestAnswereda call witha smile onmy face

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dealt with an irate customer
  2. Customer gave me a compliment
  3. Helped a technician
  4. Stayed professional for entire shift
  5. Addressed my leads
  6. helped a customer with a difficult situation
  7. Participated in a team building exercise
  8. Helped a fellow CSR
  9. Completed a Roll off request
  10. "Is there anything else I can help you with" 10 times
  11. Let supervisor or dispatch know they are appreciated.
  12. Addressed a major concern w/ customer
  13. I said Good Morning today
  14. Up-sold a customer
  15. Treated a CSR with respect
  16. Complimen-ted a fellow CSR
  17. Maintained a good voice level
  18. Used a customers name on call
  19. provided a resource for customer
  20. DEESCALATED AN UPSET CUSTOMER
  21. added recycling to an account
  22. Said good afternoon to 10 calls
  23. Congratula-ted someone
  24. Explained Sb-1383
  25. UPDATED A 555 BAD PHONE #
  26. Said "happy to help" to 5 customers
  27. rightsized a customer
  28. Had a strange call request
  29. Answered a call with a smile on my face