"Is thereanything elseI can helpyou with" 10timesAddresseda majorconcern w/customerCompleteda Roll offrequestComplimen-ted a fellowCSRExplainedSb-1383Addressedmy leadsStayedprofessionalfor entireshiftCustomergave me acomplimenthelped acustomerwith adifficultsituationHelpeda fellowCSRSaid goodafternoonto 10 callsParticipatedin a teambuildingexerciseHelped atechnicianrightsizedacustomerUsed acustomersname oncallUp-soldacustomerCongratula-tedsomeoneI saidGoodMorningtodayAnswereda call witha smile onmy faceprovided aresourceforcustomerLet supervisoror dispatchknow they areappreciated.Maintaineda goodvoice leveladdedrecyclingto anaccountDEESCALATEDAN UPSETCUSTOMERHad astrangecallrequestUPDATEDA 555BADPHONE #Said"happy tohelp" to 5customersDealt withan iratecustomerTreated aCSR withrespect"Is thereanything elseI can helpyou with" 10timesAddresseda majorconcern w/customerCompleteda Roll offrequestComplimen-ted a fellowCSRExplainedSb-1383Addressedmy leadsStayedprofessionalfor entireshiftCustomergave me acomplimenthelped acustomerwith adifficultsituationHelpeda fellowCSRSaid goodafternoonto 10 callsParticipatedin a teambuildingexerciseHelped atechnicianrightsizedacustomerUsed acustomersname oncallUp-soldacustomerCongratula-tedsomeoneI saidGoodMorningtodayAnswereda call witha smile onmy faceprovided aresourceforcustomerLet supervisoror dispatchknow they areappreciated.Maintaineda goodvoice leveladdedrecyclingto anaccountDEESCALATEDAN UPSETCUSTOMERHad astrangecallrequestUPDATEDA 555BADPHONE #Said"happy tohelp" to 5customersDealt withan iratecustomerTreated aCSR withrespect

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Is there anything else I can help you with" 10 times
  2. Addressed a major concern w/ customer
  3. Completed a Roll off request
  4. Complimen-ted a fellow CSR
  5. Explained Sb-1383
  6. Addressed my leads
  7. Stayed professional for entire shift
  8. Customer gave me a compliment
  9. helped a customer with a difficult situation
  10. Helped a fellow CSR
  11. Said good afternoon to 10 calls
  12. Participated in a team building exercise
  13. Helped a technician
  14. rightsized a customer
  15. Used a customers name on call
  16. Up-sold a customer
  17. Congratula-ted someone
  18. I said Good Morning today
  19. Answered a call with a smile on my face
  20. provided a resource for customer
  21. Let supervisor or dispatch know they are appreciated.
  22. Maintained a good voice level
  23. added recycling to an account
  24. DEESCALATED AN UPSET CUSTOMER
  25. Had a strange call request
  26. UPDATED A 555 BAD PHONE #
  27. Said "happy to help" to 5 customers
  28. Dealt with an irate customer
  29. Treated a CSR with respect