Said"happy tohelp" to 5customersExplainedSb-1383Maintaineda goodvoice levelI saidGoodMorningtodayCustomergave me acomplimentUPDATEDA 555BADPHONE #Helped atechnicianParticipatedin a teambuildingexerciseAddresseda majorconcern w/customerUp-soldacustomerCompleteda Roll offrequestAddressedmy leadsSaid goodafternoonto 10 callsStayedprofessionalfor entireshift"Is thereanything elseI can helpyou with" 10timesUsed acustomersname oncallrightsizedacustomerDealt withan iratecustomerTreated aCSR withrespectLet supervisoror dispatchknow they areappreciated.Complimen-ted a fellowCSRHad astrangecallrequestDEESCALATEDAN UPSETCUSTOMERAnswereda call witha smile onmy faceHelpeda fellowCSRaddedrecyclingto anaccounthelped acustomerwith adifficultsituationCongratula-tedsomeoneprovided aresourceforcustomerSaid"happy tohelp" to 5customersExplainedSb-1383Maintaineda goodvoice levelI saidGoodMorningtodayCustomergave me acomplimentUPDATEDA 555BADPHONE #Helped atechnicianParticipatedin a teambuildingexerciseAddresseda majorconcern w/customerUp-soldacustomerCompleteda Roll offrequestAddressedmy leadsSaid goodafternoonto 10 callsStayedprofessionalfor entireshift"Is thereanything elseI can helpyou with" 10timesUsed acustomersname oncallrightsizedacustomerDealt withan iratecustomerTreated aCSR withrespectLet supervisoror dispatchknow they areappreciated.Complimen-ted a fellowCSRHad astrangecallrequestDEESCALATEDAN UPSETCUSTOMERAnswereda call witha smile onmy faceHelpeda fellowCSRaddedrecyclingto anaccounthelped acustomerwith adifficultsituationCongratula-tedsomeoneprovided aresourceforcustomer

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said "happy to help" to 5 customers
  2. Explained Sb-1383
  3. Maintained a good voice level
  4. I said Good Morning today
  5. Customer gave me a compliment
  6. UPDATED A 555 BAD PHONE #
  7. Helped a technician
  8. Participated in a team building exercise
  9. Addressed a major concern w/ customer
  10. Up-sold a customer
  11. Completed a Roll off request
  12. Addressed my leads
  13. Said good afternoon to 10 calls
  14. Stayed professional for entire shift
  15. "Is there anything else I can help you with" 10 times
  16. Used a customers name on call
  17. rightsized a customer
  18. Dealt with an irate customer
  19. Treated a CSR with respect
  20. Let supervisor or dispatch know they are appreciated.
  21. Complimen-ted a fellow CSR
  22. Had a strange call request
  23. DEESCALATED AN UPSET CUSTOMER
  24. Answered a call with a smile on my face
  25. Helped a fellow CSR
  26. added recycling to an account
  27. helped a customer with a difficult situation
  28. Congratula-ted someone
  29. provided a resource for customer