Dealt withan iratecustomerAddressedmy leadsrightsizedacustomerLet supervisoror dispatchknow they areappreciated.I saidGoodMorningtodayParticipatedin a teambuildingexerciseAddresseda majorconcern w/customeraddedrecyclingto anaccountHelped atechnicianDEESCALATEDAN UPSETCUSTOMERSaid goodafternoonto 10 callsUPDATEDA 555BADPHONE #Had astrangecallrequest"Is thereanything elseI can helpyou with" 10timesTreated aCSR withrespectUsed acustomersname oncallMaintaineda goodvoice levelprovided aresourceforcustomerSaid"happy tohelp" to 5customersCompleteda Roll offrequestStayedprofessionalfor entireshiftExplainedSb-1383Complimen-ted a fellowCSRhelped acustomerwith adifficultsituationCustomergave me acomplimentUp-soldacustomerHelpeda fellowCSRCongratula-tedsomeoneAnswereda call witha smile onmy faceDealt withan iratecustomerAddressedmy leadsrightsizedacustomerLet supervisoror dispatchknow they areappreciated.I saidGoodMorningtodayParticipatedin a teambuildingexerciseAddresseda majorconcern w/customeraddedrecyclingto anaccountHelped atechnicianDEESCALATEDAN UPSETCUSTOMERSaid goodafternoonto 10 callsUPDATEDA 555BADPHONE #Had astrangecallrequest"Is thereanything elseI can helpyou with" 10timesTreated aCSR withrespectUsed acustomersname oncallMaintaineda goodvoice levelprovided aresourceforcustomerSaid"happy tohelp" to 5customersCompleteda Roll offrequestStayedprofessionalfor entireshiftExplainedSb-1383Complimen-ted a fellowCSRhelped acustomerwith adifficultsituationCustomergave me acomplimentUp-soldacustomerHelpeda fellowCSRCongratula-tedsomeoneAnswereda call witha smile onmy face

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dealt with an irate customer
  2. Addressed my leads
  3. rightsized a customer
  4. Let supervisor or dispatch know they are appreciated.
  5. I said Good Morning today
  6. Participated in a team building exercise
  7. Addressed a major concern w/ customer
  8. added recycling to an account
  9. Helped a technician
  10. DEESCALATED AN UPSET CUSTOMER
  11. Said good afternoon to 10 calls
  12. UPDATED A 555 BAD PHONE #
  13. Had a strange call request
  14. "Is there anything else I can help you with" 10 times
  15. Treated a CSR with respect
  16. Used a customers name on call
  17. Maintained a good voice level
  18. provided a resource for customer
  19. Said "happy to help" to 5 customers
  20. Completed a Roll off request
  21. Stayed professional for entire shift
  22. Explained Sb-1383
  23. Complimen-ted a fellow CSR
  24. helped a customer with a difficult situation
  25. Customer gave me a compliment
  26. Up-sold a customer
  27. Helped a fellow CSR
  28. Congratula-ted someone
  29. Answered a call with a smile on my face