(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Is there anything else I can help you with" 10 times
Addressed a major concern w/ customer
Completed a Roll off request
Complimen-ted a fellow CSR
Explained Sb-1383
Addressed my leads
Stayed professional for entire shift
Customer gave me a compliment
helped a customer with a difficult situation
Helped a fellow CSR
Said good afternoon to 10 calls
Participated in a team building exercise
Helped a technician
rightsized a customer
Used a customers name on call
Up-sold a customer
Congratula-ted someone
I said Good Morning today
Answered a call with a smile on my face
provided a resource for customer
Let supervisor or dispatch know they are appreciated.