Let supervisoror dispatchknow they areappreciated.Answereda call witha smile onmy faceSaid"happy tohelp" to 5customersrightsizedacustomerMaintaineda goodvoice levelCompleteda Roll offrequestHelpeda fellowCSRCongratula-tedsomeoneUp-soldacustomerDealt withan iratecustomerDEESCALATEDAN UPSETCUSTOMERI saidGoodMorningtodayAddresseda majorconcern w/customerHelped atechnicianAddressedmy leadsaddedrecyclingto anaccount"Is thereanything elseI can helpyou with" 10timesSaid goodafternoonto 10 callsCustomergave me acomplimentHad astrangecallrequestStayedprofessionalfor entireshiftParticipatedin a teambuildingexerciseExplainedSb-1383UPDATEDA 555BADPHONE #Complimen-ted a fellowCSRTreated aCSR withrespectprovided aresourceforcustomerhelped acustomerwith adifficultsituationUsed acustomersname oncallLet supervisoror dispatchknow they areappreciated.Answereda call witha smile onmy faceSaid"happy tohelp" to 5customersrightsizedacustomerMaintaineda goodvoice levelCompleteda Roll offrequestHelpeda fellowCSRCongratula-tedsomeoneUp-soldacustomerDealt withan iratecustomerDEESCALATEDAN UPSETCUSTOMERI saidGoodMorningtodayAddresseda majorconcern w/customerHelped atechnicianAddressedmy leadsaddedrecyclingto anaccount"Is thereanything elseI can helpyou with" 10timesSaid goodafternoonto 10 callsCustomergave me acomplimentHad astrangecallrequestStayedprofessionalfor entireshiftParticipatedin a teambuildingexerciseExplainedSb-1383UPDATEDA 555BADPHONE #Complimen-ted a fellowCSRTreated aCSR withrespectprovided aresourceforcustomerhelped acustomerwith adifficultsituationUsed acustomersname oncall

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Let supervisor or dispatch know they are appreciated.
  2. Answered a call with a smile on my face
  3. Said "happy to help" to 5 customers
  4. rightsized a customer
  5. Maintained a good voice level
  6. Completed a Roll off request
  7. Helped a fellow CSR
  8. Congratula-ted someone
  9. Up-sold a customer
  10. Dealt with an irate customer
  11. DEESCALATED AN UPSET CUSTOMER
  12. I said Good Morning today
  13. Addressed a major concern w/ customer
  14. Helped a technician
  15. Addressed my leads
  16. added recycling to an account
  17. "Is there anything else I can help you with" 10 times
  18. Said good afternoon to 10 calls
  19. Customer gave me a compliment
  20. Had a strange call request
  21. Stayed professional for entire shift
  22. Participated in a team building exercise
  23. Explained Sb-1383
  24. UPDATED A 555 BAD PHONE #
  25. Complimen-ted a fellow CSR
  26. Treated a CSR with respect
  27. provided a resource for customer
  28. helped a customer with a difficult situation
  29. Used a customers name on call