(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Completed a Roll off request
Treated a CSR with respect
Said "happy to help" to 5 customers
rightsized a customer
Congratula-ted someone
Used a customers name on call
I said Good Morning today
UPDATED A 555 BAD PHONE #
Complimen-ted a fellow CSR
Participated in a team building exercise
provided a resource for customer
Addressed a major concern w/ customer
Helped a fellow CSR
Up-sold a customer
DEESCALATED AN UPSET CUSTOMER
added recycling to an account
Answered a call with a smile on my face
"Is there anything else I can help you with" 10 times
Addressed my leads
Stayed professional for entire shift
Said good afternoon to 10 calls
helped a customer with a difficult situation
Customer gave me a compliment
Maintained a good voice level
Explained Sb-1383
Had a strange call request
Helped a technician
Dealt with an irate customer
Let supervisor or dispatch know they are appreciated.
