This bingo card has a free space and 24 words: Call starts with "Um", "I need a tow", "I was told to call you", Driver uses profanity, Truck number not in our system, Call starts with "I have a (year) (Kenworth/ Peterbilt) ... ", Caller doesn't know if truck is a PacLease, Call starts with "I need mobile assistance", Police tow, "I drive for EW Wylie", Driver struggles to explain problem, "I'm broke down at the side of the road", Caller asks for ETA, Asking for part number, Asking warranty question, Driver says they were talking to us earlier, Driver's company doesn't have PACCAR account, Caller doesn't know unit number, Poor phone connection, Caller wishes he drove Freightliner, Caller doesn't know location, Driver thinks they're funny, Auth contact doesn't answer and "I don't know if this is the right number".
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