Customer Service Week RCM

Customer Service Week RCM Bingo Card
Preview

This bingo card has a free space and 30 words: Called an Insurance, Met With Your Supervisor, Took a Walk Outside, Resolved an Outstanding Issue, Said “Good Morning” to 3 Different People, Had to Submit an IT Ticket, Received Positive Feedback, Helped a Coworker, Helped Someone From Another Department, Posted a Picture on Viva Engage, Called a Patient, Received a Fax, Closed a Denial, Updated a Patient’s Insurance, Received Prior Authorization, Stayed On Hold for Over 5 Minutes, Used an Insurance Chat Feature, Finished an Online Training, Clocked into Workday, Came Into Office 3 Days, Said “Hi” to the Manager, Called a Practice, Received Medical Records, Submitted an Auth/Appeal, Spoke to an AE/NAM, Received a Voicemail from an Insurance, Received a Voicemail from a Patient, Assisted Supervisor with a Project, Logged into AWS and Had a Teams Meeting.

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