Welcome to Boo-go: Ghouls & Goals

Welcome to Boo-go: Ghouls & Goals Bingo Card
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This bingo card has a free space and 34 words: Handled a PA call, Handle time less than 5 mins, Handled a WV call, Move a customer in, Move a customer out, Create a turn on, Create a shut off, No hold time on a call, De-escalated a customer, Double Trouble: Took back to back calls, Resolved a billing issue, Handled an IL call, Thank by a customer for your service, Communicated talking points information on a call, Handled a transferred call, Checked hourly water usage on an account, Handled an emergency, Shared alert information with a customer, Had a comprehensive conversation about a high bill, Updated customer account information, Helped set up an installment plan, Assisted customer with courtesy adjustment, Handled a NJ call, Handled an IA call, Assisted customer with autopay, Set up paperless billing, Checked 3 bills on the account, Handle a language line call, Handled a VA call, Handled a MD call, Handled a IN call, Handled a HI call, Handled a TN call and Handled a MO call.

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