(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Shared alert information with a customer
Helped set up an installment plan
De-escalated a customer
Thank by a customer for your service
Updated customer account information
Double Trouble: Took back to back calls
Handled a VA call
Handled a MD call
Move a customer in
Communicated talking points information on a call
Handled an IA call
Create a shut off
Had a comprehensive conversation about a high bill
