Handleda NJcallHandleda TNcallHandledanemergencyResolveda billingissueHandled atransferredcallShared alertinformationwith acustomerHandleda VAcallHad acomprehensiveconversationabout a high billDoubleTrouble:Took back toback callsCheckedhourly waterusage on anaccountHandletime lessthan 5minsHandledan IAcallCreatea shutoffAssistedcustomerwithautopayHandledan ILcallHandleda WVcallHandleda IN callHandleda PAcallThank by acustomerfor yourserviceHandleda MDcallDe-escalatedacustomerHandleda HI callHelped setup aninstallmentplanSet uppaperlessbillingMove acustomerinMove acustomeroutHandle alanguageline callCreatea turnonUpdatedcustomeraccountinformationHandleda MOcallCommunicatedtalking pointsinformation ona callNo holdtime ona callAssistedcustomerwith courtesyadjustmentChecked3 bills ontheaccountHandleda NJcallHandleda TNcallHandledanemergencyResolveda billingissueHandled atransferredcallShared alertinformationwith acustomerHandleda VAcallHad acomprehensiveconversationabout a high billDoubleTrouble:Took back toback callsCheckedhourly waterusage on anaccountHandletime lessthan 5minsHandledan IAcallCreatea shutoffAssistedcustomerwithautopayHandledan ILcallHandleda WVcallHandleda IN callHandleda PAcallThank by acustomerfor yourserviceHandleda MDcallDe-escalatedacustomerHandleda HI callHelped setup aninstallmentplanSet uppaperlessbillingMove acustomerinMove acustomeroutHandle alanguageline callCreatea turnonUpdatedcustomeraccountinformationHandleda MOcallCommunicatedtalking pointsinformation ona callNo holdtime ona callAssistedcustomerwith courtesyadjustmentChecked3 bills ontheaccount

Welcome to Boo-go: Ghouls & Goals - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handled a NJ call
  2. Handled a TN call
  3. Handled an emergency
  4. Resolved a billing issue
  5. Handled a transferred call
  6. Shared alert information with a customer
  7. Handled a VA call
  8. Had a comprehensive conversation about a high bill
  9. Double Trouble: Took back to back calls
  10. Checked hourly water usage on an account
  11. Handle time less than 5 mins
  12. Handled an IA call
  13. Create a shut off
  14. Assisted customer with autopay
  15. Handled an IL call
  16. Handled a WV call
  17. Handled a IN call
  18. Handled a PA call
  19. Thank by a customer for your service
  20. Handled a MD call
  21. De-escalated a customer
  22. Handled a HI call
  23. Helped set up an installment plan
  24. Set up paperless billing
  25. Move a customer in
  26. Move a customer out
  27. Handle a language line call
  28. Create a turn on
  29. Updated customer account information
  30. Handled a MO call
  31. Communicated talking points information on a call
  32. No hold time on a call
  33. Assisted customer with courtesy adjustment
  34. Checked 3 bills on the account