(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Double Trouble: Took back to back calls
Helped set up an installment plan
De-escalated a customer
Handled a IN call
Create a turn on
Handled a HI call
Handled a NJ call
Handled a TN call
Handled an IA call
Thank by a customer for your service
Handle a language line call
Handled a transferred call
Handled a WV call
Handled an IL call
Handled an emergency
Assisted customer with courtesy adjustment
Handle time less than 5 mins
Communicated talking points information on a call
Updated customer account information
Set up paperless billing
Resolved a billing issue
Handled a PA call
Had a comprehensive conversation about a high bill
