(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Handled a MO call
Handle a language line call
Set up paperless billing
Handled a NJ call
Handled a IN call
Create a turn on
Checked 3 bills on the account
Handled an IL call
Handled a MD call
Thank by a customer for your service
Handled a HI call
Updated customer account information
Handled a transferred call
Assisted customer with courtesy adjustment
Helped set up an installment plan
Handle time less than 5 mins
Move a customer in
Communicated talking points information on a call
Double Trouble: Took back to back calls
No hold time on a call
Handled a TN call
De-escalated a customer
Handled an IA call
Resolved a billing issue
Assisted customer with autopay
Had a comprehensive conversation about a high bill
