Set uppaperlessbillingHandleda PAcallMove acustomeroutHandleda IN callHandleda WVcallHandledan IAcallAssistedcustomerwith courtesyadjustmentDe-escalatedacustomerHandleda TNcallHandleda VAcallHelped setup aninstallmentplanUpdatedcustomeraccountinformationHandled atransferredcallThank by acustomerfor yourserviceCheckedhourly waterusage on anaccountHandleda HI callShared alertinformationwith acustomerHandleda MOcallAssistedcustomerwithautopayCreatea shutoffCreatea turnonHandletime lessthan 5minsHandle alanguageline callHandledanemergencyChecked3 bills ontheaccountHandleda MDcallCommunicatedtalking pointsinformation ona callNo holdtime ona callResolveda billingissueDoubleTrouble:Took back toback callsMove acustomerinHad acomprehensiveconversationabout a high billHandleda NJcallHandledan ILcallSet uppaperlessbillingHandleda PAcallMove acustomeroutHandleda IN callHandleda WVcallHandledan IAcallAssistedcustomerwith courtesyadjustmentDe-escalatedacustomerHandleda TNcallHandleda VAcallHelped setup aninstallmentplanUpdatedcustomeraccountinformationHandled atransferredcallThank by acustomerfor yourserviceCheckedhourly waterusage on anaccountHandleda HI callShared alertinformationwith acustomerHandleda MOcallAssistedcustomerwithautopayCreatea shutoffCreatea turnonHandletime lessthan 5minsHandle alanguageline callHandledanemergencyChecked3 bills ontheaccountHandleda MDcallCommunicatedtalking pointsinformation ona callNo holdtime ona callResolveda billingissueDoubleTrouble:Took back toback callsMove acustomerinHad acomprehensiveconversationabout a high billHandleda NJcallHandledan ILcall

Welcome to Boo-go: Ghouls & Goals - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up paperless billing
  2. Handled a PA call
  3. Move a customer out
  4. Handled a IN call
  5. Handled a WV call
  6. Handled an IA call
  7. Assisted customer with courtesy adjustment
  8. De-escalated a customer
  9. Handled a TN call
  10. Handled a VA call
  11. Helped set up an installment plan
  12. Updated customer account information
  13. Handled a transferred call
  14. Thank by a customer for your service
  15. Checked hourly water usage on an account
  16. Handled a HI call
  17. Shared alert information with a customer
  18. Handled a MO call
  19. Assisted customer with autopay
  20. Create a shut off
  21. Create a turn on
  22. Handle time less than 5 mins
  23. Handle a language line call
  24. Handled an emergency
  25. Checked 3 bills on the account
  26. Handled a MD call
  27. Communicated talking points information on a call
  28. No hold time on a call
  29. Resolved a billing issue
  30. Double Trouble: Took back to back calls
  31. Move a customer in
  32. Had a comprehensive conversation about a high bill
  33. Handled a NJ call
  34. Handled an IL call