(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
Set up paperless billing
Handled a PA call
Move a customer out
Handled a IN call
Handled a WV call
Handled an IA call
Assisted customer with courtesy adjustment
De-escalated a customer
Handled a TN call
Handled a VA call
Helped set up an installment plan
Updated customer account information
Handled a transferred call
Thank by a customer for your service
Checked hourly water usage on an account
Handled a HI call
Shared alert information with a customer
Handled a MO call
Assisted customer with autopay
Create a shut off
Create a turn on
Handle time less than 5 mins
Handle a language line call
Handled an emergency
Checked 3 bills on the account
Handled a MD call
Communicated talking points information on a call
No hold time on a call
Resolved a billing issue
Double Trouble: Took back to back calls
Move a customer in
Had a comprehensive conversation about a high bill
