(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Move a customer in
Handle time less than 5 mins
Thank by a customer for your service
Handled a NJ call
Move a customer out
Updated customer account information
Shared alert information with a customer
Assisted customer with courtesy adjustment
Handled a transferred call
Handled a IN call
Handled a MO call
Handled a VA call
Handled a MD call
Handled a PA call
Assisted customer with autopay
Create a shut off
Set up paperless billing
Checked 3 bills on the account
Handled a TN call
Handle a language line call
Helped set up an installment plan
Handled an emergency
Handled a WV call
Double Trouble: Took back to back calls
De-escalated a customer
Handled an IA call
Handled an IL call
Resolved a billing issue
Communicated talking points information on a call
Checked hourly water usage on an account
Had a comprehensive conversation about a high bill
