Handleda MOcallHelped setup aninstallmentplanHandledan IAcallAssistedcustomerwith courtesyadjustmentHandletime lessthan 5minsCheckedhourly waterusage on anaccountNo holdtime ona callDe-escalatedacustomerShared alertinformationwith acustomerHandledan ILcallUpdatedcustomeraccountinformationDoubleTrouble:Took back toback callsHandleda NJcallHandleda HI callHandleda VAcallHad acomprehensiveconversationabout a high billMove acustomeroutHandleda MDcallSet uppaperlessbillingCreatea turnonCommunicatedtalking pointsinformation ona callHandle alanguageline callHandleda TNcallHandleda WVcallCreatea shutoffResolveda billingissueAssistedcustomerwithautopayThank by acustomerfor yourserviceHandleda PAcallChecked3 bills ontheaccountMove acustomerinHandled atransferredcallHandledanemergencyHandleda IN callHandleda MOcallHelped setup aninstallmentplanHandledan IAcallAssistedcustomerwith courtesyadjustmentHandletime lessthan 5minsCheckedhourly waterusage on anaccountNo holdtime ona callDe-escalatedacustomerShared alertinformationwith acustomerHandledan ILcallUpdatedcustomeraccountinformationDoubleTrouble:Took back toback callsHandleda NJcallHandleda HI callHandleda VAcallHad acomprehensiveconversationabout a high billMove acustomeroutHandleda MDcallSet uppaperlessbillingCreatea turnonCommunicatedtalking pointsinformation ona callHandle alanguageline callHandleda TNcallHandleda WVcallCreatea shutoffResolveda billingissueAssistedcustomerwithautopayThank by acustomerfor yourserviceHandleda PAcallChecked3 bills ontheaccountMove acustomerinHandled atransferredcallHandledanemergencyHandleda IN call

Welcome to Boo-go: Ghouls & Goals - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handled a MO call
  2. Helped set up an installment plan
  3. Handled an IA call
  4. Assisted customer with courtesy adjustment
  5. Handle time less than 5 mins
  6. Checked hourly water usage on an account
  7. No hold time on a call
  8. De-escalated a customer
  9. Shared alert information with a customer
  10. Handled an IL call
  11. Updated customer account information
  12. Double Trouble: Took back to back calls
  13. Handled a NJ call
  14. Handled a HI call
  15. Handled a VA call
  16. Had a comprehensive conversation about a high bill
  17. Move a customer out
  18. Handled a MD call
  19. Set up paperless billing
  20. Create a turn on
  21. Communicated talking points information on a call
  22. Handle a language line call
  23. Handled a TN call
  24. Handled a WV call
  25. Create a shut off
  26. Resolved a billing issue
  27. Assisted customer with autopay
  28. Thank by a customer for your service
  29. Handled a PA call
  30. Checked 3 bills on the account
  31. Move a customer in
  32. Handled a transferred call
  33. Handled an emergency
  34. Handled a IN call