Contact Center Bingo

Contact Center Bingo Card
Preview

This bingo card has a free space and 29 words: Updated Contact Verification in Hydra, Sent OTP, Escalated Call, Stop Payment, Code Word, Member asked about a Declined Transaction, Take ACI Payment, Did a Skip Pay, Xfered to CCL, Bill Pay Question, Balance, CPI Call, External Transfer Question, Closed an Account, Renew a CD, Said member name 2x during call, Answered a coworkers question on Teams, CLI Call, Ordered a debit card, Needed an override, Fraud Alert, Sent a text follow up, Did a video verification, Debit Card Increase, Question on check order, Printed Cashier's Check, Debit card Dispute or Affidavit of Fraud, Question on Direct Deposit and Verified member with a Kia.

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Probabilities

With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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