Verifiedmemberwith a KiaDebit cardDispute orAffidavit ofFraudEscalatedCallQuestionon DirectDepositCPICallStopPaymentCLICallSent atextfollow upSaidmembername 2xduring callTakeACIPaymentRenewa CDOrdereda debitcardDebitCardIncreaseXferedto CCLAnswered acoworkersquestion onTeamsNeededanoverrideUpdatedContactVerificationin HydraClosedanAccountSentOTPMemberasked abouta DeclinedTransactionExternalTransferQuestionDid aSkipPayDid avideoverificationQuestionon checkorderPrintedCashier'sCheckBill PayQuestionCodeWordFraudAlertBalanceVerifiedmemberwith a KiaDebit cardDispute orAffidavit ofFraudEscalatedCallQuestionon DirectDepositCPICallStopPaymentCLICallSent atextfollow upSaidmembername 2xduring callTakeACIPaymentRenewa CDOrdereda debitcardDebitCardIncreaseXferedto CCLAnswered acoworkersquestion onTeamsNeededanoverrideUpdatedContactVerificationin HydraClosedanAccountSentOTPMemberasked abouta DeclinedTransactionExternalTransferQuestionDid aSkipPayDid avideoverificationQuestionon checkorderPrintedCashier'sCheckBill PayQuestionCodeWordFraudAlertBalance

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verified member with a Kia
  2. Debit card Dispute or Affidavit of Fraud
  3. Escalated Call
  4. Question on Direct Deposit
  5. CPI Call
  6. Stop Payment
  7. CLI Call
  8. Sent a text follow up
  9. Said member name 2x during call
  10. Take ACI Payment
  11. Renew a CD
  12. Ordered a debit card
  13. Debit Card Increase
  14. Xfered to CCL
  15. Answered a coworkers question on Teams
  16. Needed an override
  17. Updated Contact Verification in Hydra
  18. Closed an Account
  19. Sent OTP
  20. Member asked about a Declined Transaction
  21. External Transfer Question
  22. Did a Skip Pay
  23. Did a video verification
  24. Question on check order
  25. Printed Cashier's Check
  26. Bill Pay Question
  27. Code Word
  28. Fraud Alert
  29. Balance