Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Renew a CD
2. Question on check order
3. Xfered to CCL
4. Needed an override
5. Stop Payment
6. Question on Direct Deposit
7. Bill Pay Question
8. Verified member with a Kia
9. Debit Card Increase
10. Answered a coworkers question on Teams
11. Debit card Dispute or Affidavit of Fraud
12. Fraud Alert
13. Did a Skip Pay
14. Said member name 2x during call
15. Sent a text follow up
16. CPI Call
17. Printed Cashier's Check
18. Member asked about a Declined Transaction
19. Ordered a debit card
20. External Transfer Question
21. CLI Call
22. Sent OTP
23. Take ACI Payment
24. Closed an Account
25. Did a video verification
26. Code Word
27. Balance
28. Updated Contact Verification in Hydra
29. Escalated Call