This bingo card has a free space and 24 words: Participate in team meeting, Shoutout teammate in Teams, Jump on queue before tagged, Added screenshot to IT ticket, Share a helpful tip or shortcut with team, Give SharePoint link to resource to help someone, Use a resource before asking for help, Shared a great call I had, Correct name punctuation on contact, Create case for OO, Wish customer a great day, Check queue before stepping away, Bring talking points to 1:1, Case comments on all cases, Help in main chat 3x in a week, Use correct Genesys status all week, Reference resource used to help you in a case comment, Zero cold transfers, Full week of no schedule adjustments, Volunteer to cover queue during off queue time (15m), Resolve issue without leadership, Hit completion goal 15x in a month, Complete 7 cases in 1 hour and End month with no open follow ups.
Jingle Bells Cheggo!!! | Partner Support | May Caseworker Bingo | Customer Service BINGO | P2 SSR BINGO
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