(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Wish customer a great day
Hit completion goal 15x in a month
Correct name punctuation on contact
Create case for OO
End month with no open follow ups
Check queue before stepping away
Help in main chat 3x in a week
Resolve issue without leadership
Zero cold transfers
Share a helpful tip or shortcut with team
Use a resource before asking for help
Reference resource used to help you in a case comment
Jump on queue before tagged
Use correct Genesys status all week
Volunteer to cover queue during off queue time (15m)
