(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Shoutout teammate in Teams
Bring talking points to 1:1
Wish customer a great day
Full week of no schedule adjustments
Jump on queue before tagged
Check queue before stepping away
Complete 7 cases in 1 hour
Volunteer to cover queue during off queue time (15m)
Use correct Genesys status all week
Participate in team meeting
Added screenshot to IT ticket
Hit completion goal 15x in a month
End month with no open follow ups
Resolve issue without leadership
Use a resource before asking for help
Give SharePoint link to resource to help someone
Help in main chat 3x in a week
Case comments on all cases
Correct name punctuation on contact
Reference resource used to help you in a case comment
