(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Give SharePoint link to resource to help someone
End month with no open follow ups
Share a helpful tip or shortcut with team
Case comments on all cases
Zero cold transfers
Reference resource used to help you in a case comment
Help in main chat 3x in a week
Check queue before stepping away
Complete 7 cases in 1 hour
Use a resource before asking for help
Hit completion goal 15x in a month
Shoutout teammate in Teams
Full week of no schedule adjustments
Shared a great call I had
Use correct Genesys status all week
Participate in team meeting
Volunteer to cover queue during off queue time (15m)
