Customer Service Bingo

Customer Service Bingo Card
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This bingo card has a free space and 24 words: Payment, Insurance company, Complaint, Dr office call, Add Insurance, Pt not paying bill, Pt asking about copay, Making appointment, Updating Insurance, Pricing, Transfer to Supervisor, Coding issue, Compliment, HCAP, Payment Plan, Recurring Payment, Biller, Check MITS for Medicaid, Dropped phone call, Hang up, Psych patient, Disputing Charges, Appeal with INS and Service with a SMILE.

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Probabilities

With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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