DroppedphonecallAppealwithINSHCAPRecurringPaymentInsurancecompanyServicewith aSMILEBillerTransfertoSupervisorPricingDisputingChargesPt askingaboutcopayCheckMITSforMedicaidComplimentDrofficecallComplaintPtnotpaying billCodingissuePaymentPsychpatientHangupPaymentPlanMakingappointmentAddInsuranceUpdatingInsuranceDroppedphonecallAppealwithINSHCAPRecurringPaymentInsurancecompanyServicewith aSMILEBillerTransfertoSupervisorPricingDisputingChargesPt askingaboutcopayCheckMITSforMedicaidComplimentDrofficecallComplaintPtnotpaying billCodingissuePaymentPsychpatientHangupPaymentPlanMakingappointmentAddInsuranceUpdatingInsurance

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dropped phone call
  2. Appeal with INS
  3. HCAP
  4. Recurring Payment
  5. Insurance company
  6. Service with a SMILE
  7. Biller
  8. Transfer to Supervisor
  9. Pricing
  10. Disputing Charges
  11. Pt asking about copay
  12. Check MITS for Medicaid
  13. Compliment
  14. Dr office call
  15. Complaint
  16. Pt not paying bill
  17. Coding issue
  18. Payment
  19. Psych patient
  20. Hang up
  21. Payment Plan
  22. Making appointment
  23. Add Insurance
  24. Updating Insurance