RecurringPaymentDisputingChargesMakingappointmentInsurancecompanyDroppedphonecallHCAPPsychpatientCodingissueDrofficecallPaymentPricingServicewith aSMILEAddInsuranceHangupComplaintTransfertoSupervisorBillerCheckMITSforMedicaidPtnotpaying billAppealwithINSUpdatingInsuranceComplimentPt askingaboutcopayPaymentPlanRecurringPaymentDisputingChargesMakingappointmentInsurancecompanyDroppedphonecallHCAPPsychpatientCodingissueDrofficecallPaymentPricingServicewith aSMILEAddInsuranceHangupComplaintTransfertoSupervisorBillerCheckMITSforMedicaidPtnotpaying billAppealwithINSUpdatingInsuranceComplimentPt askingaboutcopayPaymentPlan

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recurring Payment
  2. Disputing Charges
  3. Making appointment
  4. Insurance company
  5. Dropped phone call
  6. HCAP
  7. Psych patient
  8. Coding issue
  9. Dr office call
  10. Payment
  11. Pricing
  12. Service with a SMILE
  13. Add Insurance
  14. Hang up
  15. Complaint
  16. Transfer to Supervisor
  17. Biller
  18. Check MITS for Medicaid
  19. Pt not paying bill
  20. Appeal with INS
  21. Updating Insurance
  22. Compliment
  23. Pt asking about copay
  24. Payment Plan