ComplaintComplimentPaymentPlanDisputingChargesDrofficecallDroppedphonecallPtnotpaying billPsychpatientAppealwithINSAddInsuranceCheckMITSforMedicaidUpdatingInsuranceCodingissueBillerPricingMakingappointmentServicewith aSMILEInsurancecompanyTransfertoSupervisorPaymentHCAPPt askingaboutcopayHangupRecurringPaymentComplaintComplimentPaymentPlanDisputingChargesDrofficecallDroppedphonecallPtnotpaying billPsychpatientAppealwithINSAddInsuranceCheckMITSforMedicaidUpdatingInsuranceCodingissueBillerPricingMakingappointmentServicewith aSMILEInsurancecompanyTransfertoSupervisorPaymentHCAPPt askingaboutcopayHangupRecurringPayment

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complaint
  2. Compliment
  3. Payment Plan
  4. Disputing Charges
  5. Dr office call
  6. Dropped phone call
  7. Pt not paying bill
  8. Psych patient
  9. Appeal with INS
  10. Add Insurance
  11. Check MITS for Medicaid
  12. Updating Insurance
  13. Coding issue
  14. Biller
  15. Pricing
  16. Making appointment
  17. Service with a SMILE
  18. Insurance company
  19. Transfer to Supervisor
  20. Payment
  21. HCAP
  22. Pt asking about copay
  23. Hang up
  24. Recurring Payment