DrofficecallMakingappointmentCheckMITSforMedicaidUpdatingInsuranceHangupPtnotpaying billInsurancecompanyAppealwithINSServicewith aSMILEPricingPsychpatientPaymentPlanPt askingaboutcopayHCAPComplimentCodingissuePaymentDisputingChargesTransfertoSupervisorRecurringPaymentDroppedphonecallComplaintAddInsuranceBillerDrofficecallMakingappointmentCheckMITSforMedicaidUpdatingInsuranceHangupPtnotpaying billInsurancecompanyAppealwithINSServicewith aSMILEPricingPsychpatientPaymentPlanPt askingaboutcopayHCAPComplimentCodingissuePaymentDisputingChargesTransfertoSupervisorRecurringPaymentDroppedphonecallComplaintAddInsuranceBiller

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dr office call
  2. Making appointment
  3. Check MITS for Medicaid
  4. Updating Insurance
  5. Hang up
  6. Pt not paying bill
  7. Insurance company
  8. Appeal with INS
  9. Service with a SMILE
  10. Pricing
  11. Psych patient
  12. Payment Plan
  13. Pt asking about copay
  14. HCAP
  15. Compliment
  16. Coding issue
  17. Payment
  18. Disputing Charges
  19. Transfer to Supervisor
  20. Recurring Payment
  21. Dropped phone call
  22. Complaint
  23. Add Insurance
  24. Biller