CheckMITSforMedicaidPricingPsychpatientInsurancecompanyRecurringPaymentPt askingaboutcopayTransfertoSupervisorBillerPtnotpaying billDroppedphonecallHangupUpdatingInsuranceCodingissueComplimentServicewith aSMILEDrofficecallDisputingChargesMakingappointmentAddInsurancePaymentHCAPPaymentPlanComplaintAppealwithINSCheckMITSforMedicaidPricingPsychpatientInsurancecompanyRecurringPaymentPt askingaboutcopayTransfertoSupervisorBillerPtnotpaying billDroppedphonecallHangupUpdatingInsuranceCodingissueComplimentServicewith aSMILEDrofficecallDisputingChargesMakingappointmentAddInsurancePaymentHCAPPaymentPlanComplaintAppealwithINS

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check MITS for Medicaid
  2. Pricing
  3. Psych patient
  4. Insurance company
  5. Recurring Payment
  6. Pt asking about copay
  7. Transfer to Supervisor
  8. Biller
  9. Pt not paying bill
  10. Dropped phone call
  11. Hang up
  12. Updating Insurance
  13. Coding issue
  14. Compliment
  15. Service with a SMILE
  16. Dr office call
  17. Disputing Charges
  18. Making appointment
  19. Add Insurance
  20. Payment
  21. HCAP
  22. Payment Plan
  23. Complaint
  24. Appeal with INS