Pt askingaboutcopayDisputingChargesTransfertoSupervisorComplaintCheckMITSforMedicaidHangupPaymentServicewith aSMILEAddInsuranceDrofficecallPtnotpaying billPsychpatientCodingissueMakingappointmentComplimentBillerHCAPDroppedphonecallPricingInsurancecompanyRecurringPaymentPaymentPlanUpdatingInsuranceAppealwithINSPt askingaboutcopayDisputingChargesTransfertoSupervisorComplaintCheckMITSforMedicaidHangupPaymentServicewith aSMILEAddInsuranceDrofficecallPtnotpaying billPsychpatientCodingissueMakingappointmentComplimentBillerHCAPDroppedphonecallPricingInsurancecompanyRecurringPaymentPaymentPlanUpdatingInsuranceAppealwithINS

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Pt asking about copay
  2. Disputing Charges
  3. Transfer to Supervisor
  4. Complaint
  5. Check MITS for Medicaid
  6. Hang up
  7. Payment
  8. Service with a SMILE
  9. Add Insurance
  10. Dr office call
  11. Pt not paying bill
  12. Psych patient
  13. Coding issue
  14. Making appointment
  15. Compliment
  16. Biller
  17. HCAP
  18. Dropped phone call
  19. Pricing
  20. Insurance company
  21. Recurring Payment
  22. Payment Plan
  23. Updating Insurance
  24. Appeal with INS