PsychpatientPaymentComplimentHangupPaymentPlanAppealwithINSUpdatingInsuranceTransfertoSupervisorAddInsurancePtnotpaying billComplaintHCAPDrofficecallCodingissueRecurringPaymentCheckMITSforMedicaidDroppedphonecallInsurancecompanyDisputingChargesMakingappointmentServicewith aSMILEPricingBillerPt askingaboutcopayPsychpatientPaymentComplimentHangupPaymentPlanAppealwithINSUpdatingInsuranceTransfertoSupervisorAddInsurancePtnotpaying billComplaintHCAPDrofficecallCodingissueRecurringPaymentCheckMITSforMedicaidDroppedphonecallInsurancecompanyDisputingChargesMakingappointmentServicewith aSMILEPricingBillerPt askingaboutcopay

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Psych patient
  2. Payment
  3. Compliment
  4. Hang up
  5. Payment Plan
  6. Appeal with INS
  7. Updating Insurance
  8. Transfer to Supervisor
  9. Add Insurance
  10. Pt not paying bill
  11. Complaint
  12. HCAP
  13. Dr office call
  14. Coding issue
  15. Recurring Payment
  16. Check MITS for Medicaid
  17. Dropped phone call
  18. Insurance company
  19. Disputing Charges
  20. Making appointment
  21. Service with a SMILE
  22. Pricing
  23. Biller
  24. Pt asking about copay