RecurringPaymentCodingissueUpdatingInsuranceDisputingChargesMakingappointmentPaymentPlanTransfertoSupervisorHCAPComplaintPricingComplimentInsurancecompanyPt askingaboutcopayDroppedphonecallBillerHangupCheckMITSforMedicaidPsychpatientDrofficecallPaymentServicewith aSMILEAppealwithINSAddInsurancePtnotpaying billRecurringPaymentCodingissueUpdatingInsuranceDisputingChargesMakingappointmentPaymentPlanTransfertoSupervisorHCAPComplaintPricingComplimentInsurancecompanyPt askingaboutcopayDroppedphonecallBillerHangupCheckMITSforMedicaidPsychpatientDrofficecallPaymentServicewith aSMILEAppealwithINSAddInsurancePtnotpaying bill

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recurring Payment
  2. Coding issue
  3. Updating Insurance
  4. Disputing Charges
  5. Making appointment
  6. Payment Plan
  7. Transfer to Supervisor
  8. HCAP
  9. Complaint
  10. Pricing
  11. Compliment
  12. Insurance company
  13. Pt asking about copay
  14. Dropped phone call
  15. Biller
  16. Hang up
  17. Check MITS for Medicaid
  18. Psych patient
  19. Dr office call
  20. Payment
  21. Service with a SMILE
  22. Appeal with INS
  23. Add Insurance
  24. Pt not paying bill