(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Found an alternate solution for a customer.
Represent "Government done right" in a visible way. Who saw it?
Turn a frustrated customer into a satisfied one.
Ensure a customer understands before moving on.
Make a customer feel genuinely valued.
Step in to help a coworker with a customer.
Turned a negative interaction into a positive one.
Made someone's day better.
Received a compliment from a customer.
Greeted a customer within 5 seconds.
Make eye contact.
Cover a counter or phone line without being asked.
Solve a customer issue without transferring them.
Helped a co-worker assist a customer.
Used a calm tone during a difficult interaction.
Personalized the interaction.
Immediately SMILE at every customer for the entire day - phone and in person.
Stay calm and professional during a difficult interaction.
Resolved an issue on first contact.
Share a customer compliment with the team.
Asked open ended questions.
End each interaction for one week for every customer with "Is there anything else I can help you with today?"
