Dr.Hawkinsis runningbehindPrinterJam/ErrorProgramorcomputercrashesWe cannotreachsomeone weneed on thephone"It wouldn'tlet me take apicture of mymedicationlist"SomeonestinksPatientgets mador is rudeto usPatientcomplainsabout havingto do the pre-registrationPatient thinkssaving theircredit cardprompt meansthey're donewith the tabletScannerrandomlystopsworking"I'mmissinga chart"Patient doesnot havetheirinsurancecardsWe get anemail aboutsomethingwe're doingwrongPatientcan'thearFellowEmployeeis rude ormad at usSomeonecomes inlooking for adoctor that isnot in our officePatient hasto use thebathroomimmediatelyupon arrival"I'm callingto followup on areferral"Patient keepsus on thephone tellingus their wholelife storyWe have tocall PCPabout a UHCHMO referral"Do wehavelunchtoday?""I'm callingto confirmmyappointment"Patientcomplains orleaves dueto wait timePatientsays "Y'allare busytoday"Dr.Hawkinsis runningbehindPrinterJam/ErrorProgramorcomputercrashesWe cannotreachsomeone weneed on thephone"It wouldn'tlet me take apicture of mymedicationlist"SomeonestinksPatientgets mador is rudeto usPatientcomplainsabout havingto do the pre-registrationPatient thinkssaving theircredit cardprompt meansthey're donewith the tabletScannerrandomlystopsworking"I'mmissinga chart"Patient doesnot havetheirinsurancecardsWe get anemail aboutsomethingwe're doingwrongPatientcan'thearFellowEmployeeis rude ormad at usSomeonecomes inlooking for adoctor that isnot in our officePatient hasto use thebathroomimmediatelyupon arrival"I'm callingto followup on areferral"Patient keepsus on thephone tellingus their wholelife storyWe have tocall PCPabout a UHCHMO referral"Do wehavelunchtoday?""I'm callingto confirmmyappointment"Patientcomplains orleaves dueto wait timePatientsays "Y'allare busytoday"

UA Front Desk Coordinator Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dr. Hawkins is running behind
  2. Printer Jam/Error
  3. Program or computer crashes
  4. We cannot reach someone we need on the phone
  5. "It wouldn't let me take a picture of my medication list"
  6. Someone stinks
  7. Patient gets mad or is rude to us
  8. Patient complains about having to do the pre-registration
  9. Patient thinks saving their credit card prompt means they're done with the tablet
  10. Scanner randomly stops working
  11. "I'm missing a chart"
  12. Patient does not have their insurance cards
  13. We get an email about something we're doing wrong
  14. Patient can't hear
  15. Fellow Employee is rude or mad at us
  16. Someone comes in looking for a doctor that is not in our office
  17. Patient has to use the bathroom immediately upon arrival
  18. "I'm calling to follow up on a referral"
  19. Patient keeps us on the phone telling us their whole life story
  20. We have to call PCP about a UHC HMO referral
  21. "Do we have lunch today?"
  22. "I'm calling to confirm my appointment"
  23. Patient complains or leaves due to wait time
  24. Patient says "Y'all are busy today"