(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Program or computer crashes
Patient gets mad or is rude to us
Patient says "Y'all are busy today"
Patient complains about having to do the pre-registration
"I'm missing a chart"
Patient does not have their insurance cards
Someone comes in looking for a doctor that is not in our office
"I'm calling to confirm my appointment"
We have to call PCP about a UHC HMO referral
"I'm calling to follow up on a referral"
We cannot reach someone we need on the phone
"It wouldn't let me take a picture of my medication list"
Patient thinks saving their credit card prompt means they're done with the tablet
Dr. Hawkins is running behind
"Do we have lunch today?"
Printer Jam/Error
Scanner randomly stops working
Patient complains or leaves due to wait time
Patient keeps us on the phone telling us their whole life story
Someone stinks
Fellow Employee is rude or mad at us
We get an email about something we're doing wrong
Patient can't hear
Patient has to use the bathroom immediately upon arrival