FellowEmployeeis rude ormad at usScannerrandomlystopsworkingPatientgets mador is rudeto us"It wouldn'tlet me take apicture of mymedicationlist"We have tocall PCPabout a UHCHMO referralDr.Hawkinsis runningbehindPatientcan'thearSomeonestinks"I'mmissinga chart"Patientcomplainsabout havingto do the pre-registrationPatient thinkssaving theircredit cardprompt meansthey're donewith the tablet"I'm callingto confirmmyappointment"PrinterJam/ErrorWe cannotreachsomeone weneed on thephoneWe get anemail aboutsomethingwe're doingwrongPatientcomplains orleaves dueto wait timeProgramorcomputercrashesPatient keepsus on thephone tellingus their wholelife storyPatientsays "Y'allare busytoday"Someonecomes inlooking for adoctor that isnot in our officePatient doesnot havetheirinsurancecardsPatient hasto use thebathroomimmediatelyupon arrival"I'm callingto followup on areferral""Do wehavelunchtoday?"FellowEmployeeis rude ormad at usScannerrandomlystopsworkingPatientgets mador is rudeto us"It wouldn'tlet me take apicture of mymedicationlist"We have tocall PCPabout a UHCHMO referralDr.Hawkinsis runningbehindPatientcan'thearSomeonestinks"I'mmissinga chart"Patientcomplainsabout havingto do the pre-registrationPatient thinkssaving theircredit cardprompt meansthey're donewith the tablet"I'm callingto confirmmyappointment"PrinterJam/ErrorWe cannotreachsomeone weneed on thephoneWe get anemail aboutsomethingwe're doingwrongPatientcomplains orleaves dueto wait timeProgramorcomputercrashesPatient keepsus on thephone tellingus their wholelife storyPatientsays "Y'allare busytoday"Someonecomes inlooking for adoctor that isnot in our officePatient doesnot havetheirinsurancecardsPatient hasto use thebathroomimmediatelyupon arrival"I'm callingto followup on areferral""Do wehavelunchtoday?"

UA Front Desk Coordinator Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fellow Employee is rude or mad at us
  2. Scanner randomly stops working
  3. Patient gets mad or is rude to us
  4. "It wouldn't let me take a picture of my medication list"
  5. We have to call PCP about a UHC HMO referral
  6. Dr. Hawkins is running behind
  7. Patient can't hear
  8. Someone stinks
  9. "I'm missing a chart"
  10. Patient complains about having to do the pre-registration
  11. Patient thinks saving their credit card prompt means they're done with the tablet
  12. "I'm calling to confirm my appointment"
  13. Printer Jam/Error
  14. We cannot reach someone we need on the phone
  15. We get an email about something we're doing wrong
  16. Patient complains or leaves due to wait time
  17. Program or computer crashes
  18. Patient keeps us on the phone telling us their whole life story
  19. Patient says "Y'all are busy today"
  20. Someone comes in looking for a doctor that is not in our office
  21. Patient does not have their insurance cards
  22. Patient has to use the bathroom immediately upon arrival
  23. "I'm calling to follow up on a referral"
  24. "Do we have lunch today?"