(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient says "Y'all are busy today"
"I'm missing a chart"
We get an email about something we're doing wrong
Patient complains or leaves due to wait time
Patient can't hear
Patient gets mad or is rude to us
Patient has to use the bathroom immediately upon arrival
Patient thinks saving their credit card prompt means they're done with the tablet
Scanner randomly stops working
"It wouldn't let me take a picture of my medication list"
"I'm calling to confirm my appointment"
Someone comes in looking for a doctor that is not in our office
Dr. Hawkins is running behind
Printer Jam/Error
We have to call PCP about a UHC HMO referral
Someone stinks
Fellow Employee is rude or mad at us
"Do we have lunch today?"
Patient keeps us on the phone telling us their whole life story
"I'm calling to follow up on a referral"
Patient does not have their insurance cards
Patient complains about having to do the pre-registration
