(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Fellow Employee is rude or mad at us
Patient has to use the bathroom immediately upon arrival
Patient comes in for a cancelled or bumped appointment
Patient doesn't know their doctor's name
Patient complains about having to do the pre-registration
Patient can't hear
"I'm calling to follow up on a referral"
We get an email about something we're doing wrong
We have to call PCP about a UHC HMO referral
Patient complains about the wait time
Someone stinks
"I'm missing a chart"
Program or computer crashes
We cannot reach someone we need OTP
Patient says "Y'all are busy today"
Patient doesn't know how to open the door
Patient mispronounces their doctor's name
Doctor sends up a patient to schedule and is booked out
Printer jams
"I'm calling to confirm my appointment"
"Amanda said if ___ is late we need to reschedule"
