(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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We have to call PCP about a UHC HMO referral
Someone comes in looking for a doctor that is not in our office
Patient keeps us on the phone telling us their whole life story
Fellow Employee is rude or mad at us
We cannot reach someone we need on the phone
"I'm calling to confirm my appointment"
"It wouldn't let me take a picture of my medication list"
We get an email about something we're doing wrong
Dr. Hawkins is running behind
Someone stinks
Scanner randomly stops working
Patient does not have their insurance cards
"I'm missing a chart"
Patient gets mad or is rude to us
Patient complains or leaves due to wait time
Patient has to use the bathroom immediately upon arrival
"Do we have lunch today?"
Patient complains about having to do the pre-registration
Printer Jam/Error
"I'm calling to follow up on a referral"
Patient thinks saving their credit card prompt means they're done with the tablet
