(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Provided a one call resolution experience for the provider.
Advised provider coordination of benefits on file for member.
Advised provider reference # for the call.
Advised provider member ID #, LOB, group ID and plan information.
Advised provider how to submit updates about the provider's practice.
Advised the provider of self service tools.
Advised provider of participation status.
Gave member their Care Manager's information
Expressed empathy when provider showed dissatisfaction.
Offered the survey to the provider.
Made a personal or professional connection with the provider.
Advised provider member benefits.
Opened and closed call with "thank you for choosing CareSource"
Confirmed there are no outstanding wants/needs.
Free!
Advised provider how to become a participating provider.
Advised provider benefit limit.
Assisted provider with eligibility for a member.
Advised provider timely filing criteria.
Advised provider how to use the procedure code look up tool on CareSource.com
Recapped call.
Helped provider navigate the provider portal.
Advised provider of how to submit for a prior authorization.
Advised provider on their next steps after claim denial.
Explained where to locate provider policies on Caresource.com
