This bingo card has 1 images and 25 words: Advised of CareSource MyLife App, Provided information about telehealth services available to member, Gave member their Care Manager's information, Helped/offered to schedule an appt for member, Opened and closed call with “Thank you for choosing CareSource.”, Advised member of a benefit coverage, Provided reassurance to a member about their health concerns., Helped member find a provider and relayed referral info (if applicable), Advised member “I will be happy to assist you with (concern at hand)”, Offered the survey to member, Recapped call, Received a compliment from member during phone call, Free!, Advised of fitness benefit, Demonstrated empathy with member, Advised of HB+ balance, Helped member with medication coverage, Said "Have I given you all the information and help you needed today?", Made a personal connection with member, Conducted a seamless warm transfer to vendor, Advised member of participating stores or products for HB+, Helped a member navigate the online member portal, Gave timeframe for transportation to be scheduled, Offered ID card when member needed ID number and Advised of CareSource Rewards.
CAHPS WEEK BINGO | MedSupp Bingo Bash | MedSupp Bingo Bash | LTSA Incentive! | CCO BINGO 💗
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