(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Helped/offered
to schedule an
appt for
member
Advised of
CareSource
Rewards
Helped
member with
medication
coverage
Made a
personal
connection
with member
Advised
of fitness
benefit
Gave
timeframe for
transportation
to be
scheduled
Helped
member find a
provider and
relayed referral
info (if
applicable)
Demonstrated
empathy with
member
Advised
member of
participating
stores or
products for
HB+
Helped a
member
navigate the CareSource MyLife App
Gave
member
their Care
Manager's
information
Provided
reassurance to
a member
about their
health
concerns
Opened and
closed call with
“Thank you for
choosing
CareSource.”
Advised of
CareSource
MyLife App
Received a
compliment
from member
during phone
call
Advised
of HB+
balance
Advised member of a benefit coverage
Advised
member of
a benefit
coverage
Offered
the survey
to
member
Advised
member “I will
be happy to
assist you with ___
Recapped
call
Conducted a
seamless
warm
transfer to
vendor
Provided
information
about telehealth
services
available to
member
