This bingo card has a free space and 24 words: Advised member of a benefit coverage, Recapped call, Advised member of participating stores or products for HB+, Advised of CareSource Rewards, Helped a member navigate the CareSource MyLife App, Offered ID card when member needed ID number, Advised member of a benefit coverage, Gave timeframe for transportation to be scheduled, Advised of fitness benefit, Helped member with medication coverage, Received a compliment from member during phone call, Offered the survey to member, Made a personal connection with member, Advised of CareSource MyLife App, Helped member find a provider and relayed referral info (if applicable), Provided information about telehealth services available to member, Demonstrated empathy with member, Conducted a seamless warm transfer to vendor, Advised of HB+ balance, Advised member “I will be happy to assist you with ___, Helped/offered to schedule an appt for member, Gave member their Care Manager's information, Opened and closed call with “Thank you for choosing CareSource.” and Provided reassurance to a member about their health concerns.
CAHPS WEEK BINGO | MedSupp Bingo Bash | MedSupp Bingo Bash | CCO BINGO 💗 | LTSA Incentive!
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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